Mercedes-Benz of Fredericksburg

David Cunningham was thorough and very helpful in the purchase of my beautiful 2017 GLE350. I highly recommend David and Mercedes of Fredericksburg! From buying to finance to shipping, their team was great to deal with.

Without a doubt the best dealership in Fredericksburg. Teddy is an amazing gentleman that took the time to understand our needs, wants and budget. We also had the opportunity to speak with Nick the sales manager who was completely honest and transparent. Teddy and Nick are both great gentleman and real professionals, I'd never go to another dealership in the area! It was a real pleasure meeting those guys! 10/10 ⭐⭐⭐⭐⭐

Would like thank asst service mgr Ty Rosser for the prompt and un scheduled service while traveling out of state through Virginia.Ty was very professional and courteous,would highly recommended this dealership for service.

Prior to arriving back in the US, I had searched numerous MB dealerships online within the VA, DC, and MD area. Short story - I'm a very happy and satisfied customer to have visited this dealership. And, I have to say that Lucas Hidalgo made my experience here most enjoyable! His eagerness, and willingness to accommodate and entertain all of my questions and wants "drove" me away in my dream car. I already know that MB cars are great, but it's the service before, during and after that is most important! So, if you're in for a MB ask for Lucas - his knowledge and skills as a trustworthy salesman will not disappoint!

Buyers beware, there is damage to the roof the 2017 sprinter posted buy this dealer, VIN: WD4PE7CD3HP382900. Drivers side roof is dented with three feet of paint missing, rust forming, and seams appear to be compromised. Wasted a day driving 5 hours to purchase; dealer claimed to be unaware of the issue. The dealer would not repair nor, would they reduce the price enough to cover the cost of repair.

I'm very disappointed in this dealership. I recently bought a brand new 2020 GLS450 SUV which had extended stain damage to the roof. I brought it in more than 3 times in the first month (for a total of 15 days at the dealership). They took apart almost the entire interior, replacing parts, and it is still not finished. At this point, my request was to have the car entirely replaced since I have not used this car at all and it already has had so many problems. I asked if they could give me an extended warranty in case something breaks due to all of the replaced parts if they could not give me a new SUV. They did not want to honor any of my requests. I talked to my lawyer and he advised that they should replacing the SUV with a new one as it was serviced so many times within the first month. I told this to the GM, Jeff Riddle, and he responded "Do you think you're a big shot? We have better lawyers." I just bought this new car and my only request was to get what I paid for, a new car. I'm so disappointed with the GM and customer service.

I'm very disappointed in this dealership. I recently bought a brand new 2020 GLS450 SUV which had extended stain damage to the roof. I brought it in more than 3 times in the first month (for a total of 15 days at the dealership). They took apart almost the entire interior, replacing parts, and it is still not finished. At this point, my request was to have the car entirely replaced since I have not used this car at all and it already has had so many problems. I asked if they could give me an extended warranty in case something breaks due to all of the replaced parts if they could not give me a new SUV. They did not want to honor any of my requests. I talked to my lawyer and he advised that they should replacing the SUV with a new one as it was serviced so many times within the first month. I told this to the GM, Jeff Riddle, and he responded "Do you think you're a big shot? We have better lawyers." I just bought this new car and my only request was to get what I paid for, a new car. I'm so disappointed with the GM and customer service.

Purchase your dream car at Mercedes-Benz of Fredericksburg located at 1000 Noble Way. The 2020 C300 Cabriolet is comfortable, luxurious, beautiful & functional. I have had a love affair with Mercedes-Benz for a decade. No other automobile handles like a Mercedes. The service team as well as sales (Teddy Parker) will greet you with a smile as well as handle all of your concerns and questions. Teddy goes above and beyond to satisfy his customers.

We had a very enjoyable experience with our salesperson Teddy. He was very friendly and knowledgeable of the vehicle we purchased, which is why I am ultimately giving the five star review. That being said, the experience we had with the finance manager was the complete opposite. She was rude and would cut me off before I finished asking any questions. She talked very fast and seemed impatient when we took time to read what we were signing to purchase a close to $40,000 vehicle. On top of all that, she didn't even introduce herself to us. I wouldn't even know her name if I didn't take one of her business cards. All in all, five stars for Teddy and zero stars for Whitney.

Teddy worked with me for most of the day to help me decide on what vehicle I wanted to get. Awesome experience and very appreciative!