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Mercedes-Benz of Fredericksburg

(461 reviews)
Visit Mercedes-Benz of Fredericksburg
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (540) 322-3225 (540) 322-3225
Used (540) 907-4836 (540) 907-4836
Service (540) 322-3538 (540) 322-3538

Reviews

(461 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience!

Awesome service from start to finish!! Highly recommend!! Robert was very helpful and wonderful to work with as well as all others who helped in the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the 5 star review of your experience with us. Thank you for your business!

Great experience

Mike Wilkerson helped us with our purchase. He listened to our concerns and was receptive to our needs. Would recommend this sales person for any one who likes low pressure sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Richard for your positive review as well as your business!

Ask for Ryan Brent

I highly recommend this dealership and our salesman, Ryan Brent. Ryan was extremely accommodating, friendly, and professional throughout the buying process. We live out of the area but he made the purchase smooth and seamless. Ryan answered a bunch of my questions and communicated quickly via text/email/phone. We are extremely happy with our experience and our purchase. Thank you Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad you love your new Subaru! Thank you for the kind words about Ryan!

Good service

Teddy Parker did a great job with expediting the buying process even though it was busy, and was very helpful overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matt, Thank you for the 5 star review!

Excellent Customer Service

I purchased a certified pre-owned Mercedes C300 last week and couldn’t be happier with my decision. I worked with Ryan Brent. Ryan was courteous and professional. I never felt pressured. Ryan was transparent throughout the entire buying process. He gave me his personal cell number to contact him anytime with questions, and checked in with me the next day following my purchase (on a Sunday). I would encourage anyone from Northern VA/DC/MD to drive the extra distance to Fredericksburg for excellent customer service and value. You won’t be disappointed. Ask for Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow! What a thoughtful and well written review! Thank you for taking the time to give Ryan and Mercedes-Benz of Fredericksburg your 5 star review!

The Extra Mile!

Purchased a 2018 Ford F-150 from Mercedes-Benz of Fredericksburg. The vehicle was spotless and all of the options were clearly stated on the window sticker. I made an appointment to purchase the vehicle for 1 hour before closing. During the closing process, they found me a better loan rate than my pre-approved rate from the credit union, they finished the paperwork in record time, they stayed open past closing, and even drove the car home for me because my wife was out of town! Exceptional service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, We really appreciate your business and thank you so much for the kind, well written review. Enjoy your new F-150!

Great, fast purchase!

Mercedes-Benz of Fredericksburg had just the car I was looking for, and Mike Wilkerson couldn't have made my car purchase any easier. Highly recommended! I had to purchase a car quickly as my last car was totaled in an accident, which I thought would be a concern for MB Financing, but Mike assured me it would be no problem, and everything went so smoothly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great 5 star review Lauren!

First Mercedes-Benz

Very happy with my car and I will be going back next year for another Benz!I worked with Ryan Brent and he made the whole deal fast and easy but most of all I feel I paid the best price.Thanks to the whole staff at Mercedes-Benz of Fredericksburg!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We are glad you had a great experience with Mercedes-Benz of Fredericksburg!

Great first Mercedes Benz experience!

Great experience purchasing our first Mercedes. Ryan Brent was very knowledgeable and helpful dealing with us . Highly recommended dealership! We love our new 2020 GLE 350.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Shelby for the 5 star review! We appreciate your business and hope you enjoy your new GLE for years to come!

2020 GLE 350 4Matic Purchase

I purchased a 2020 Mercedes GLE 350 4Matic from Huber Motor Cars on 22 Feb 2020. The sales associate I worked with was Ryan Brent. Ryan was professional and respectful during negotiations. Overall, my purchasing experience at Huber was excellent. Most importantly, I received an excellent deal. The following week, Ryan phoned me on several occasions to ensure I was happy with the vehicle, and to ask if I had any questions regarding the features after living with it a few days. I did, as the MBUX system can be overwhelming until you get the hang of it. Ryan cheerfully answered all my tech questions, and even gave me his personal cell phone number to call anytime if I ever have questions. Consequently, I give Ryan Brent and Huber Motor Cars my highest recommendation, and will definitely purchase from them again in the future. If you are considering a new Mercedes with the MBUX system, having someone who is willing and able to help you learn the system after the sale is as critical as getting a great price. Huber and Ryan check both boxes, and are worthy of your time when you are ready to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chad, thank you so much for taking the time to write such an informative, positive review. We appreciate the kind words about Ryan Brent and Mercedes-Benz of Fredericksburg. We are grateful to have you as a customer!