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Findlay Acura

(300 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award

Reviews

(300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Acura from DealerRater.

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The sales team (DJ, Dante, Mike, and Cruise) were

The sales team (DJ, Dante, Mike, and Cruise) were professional and transparent with the vehicle pricing. They were very low pressure and worked with me to earn my business. I felt that I received a fair deal and a good price on the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My service advisor, Mike Rodriguez provided thorough and

My service advisor, Mike Rodriguez provided thorough and prompt advice concerning what's needed to be done to my MDX. Comfortable waiting area too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience with the service department.

Great experience with the service department. Jesse and Mike were wonderful and professional regarding my Van.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought a vehicle there only for three week and I have

I bought a vehicle there only for three week and I have to keep coming back to fix the same problem that happened for third time and now no one won’t give me call back to solve this problem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service for my 2022 MDX, everyone from sales to

Excellent service for my 2022 MDX, everyone from sales to service are dedicated to providing the best service, very reliable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Car purchase

The salesman was not aggressive he made me feel I was family, my experience at the dealership was pleasant! I would recommend buy from Findlay Acura

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gus delivers superior customer service since he started

Gus delivers superior customer service since he started helping me with my MDX.Returns my calls and addresses my automobile concerns immediately. Thank you Gus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

all was well just more costly than expected.

all was well just more costly than expected. 55000 miles oil chg etc about twice what I thought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are generally very good to work with, and try to be

They are generally very good to work with, and try to be as helpful as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The sales and leasing personnel were not at all helpful

The sales and leasing personnel were not at all helpful when I attempted to get info on buyout on lease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.