Reviews
Write a reviewUnethical
This staff is horrible and pushy. They will approve you, but they lie in order to get you on board. The worst car buying experience I've ever had.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Roxanne rocks!!!
Stopped in just to see what we could do and walked out a short time later with exactly what I wanted. Great service from the whole team and especially my sales woman Roxanne Mullis. She explained everything and worked super quick to get me through the process. Will definitely come back for my next car purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
RAV4 ��
Shaun was great to work with. Very happy with my new Toyota.....it's a dream to drive!! My entire experience took only 2 hours, got pre approved, decided what car I wanted from their website, texted Shawn & it was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dale was Awesome and very nice #mycarguydale !!!!
Dale was my car dealer, he was awesome very inviting, helpful and friendly. He made me feel like I was in good hands and got me and my daughter and a beautiful sky blue Ford Fusion . Without him even knowing I love the ford fusions he put me in one so gracefully. Thank you so much Dale !! I would recommend mycarguyDale if your looking for a new reliable and nice ride ... and by the way my payments are at a great affordable price without him enough knowing my budget monthly he executed the monthly payments he definitely is a PRO A WISE MAN IN THE BUSINESS
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Get Treated Like Family, Not A Paycheck
Our salesperson Roxanne was an absolute saint. She was very responsive to every inquiry and went well above what I had ever expected to assure our experience was extremely positive. She has remained in contact with us ever since. Continuing to make sure we are happy with our purchase. Our whole process was easy, there was no pressure and she made sure that we looked at the types of vehicles we were interested in. No wasting time on vehicles we didn't like. Chris, the Sales Manager was also extremely friendly, very customer oriented and highly dedicated to assuring that we received a fair deal by both the financing company as well as the dealership itself. Most dealerships leave you feeling blindsided, deceived and unimportant. When you have credit issues it seems your treated even worse by most. You feel judged and uncomfortable and generally embarrassed. I can honestly say that Roxanne and Chris made us feel like we were family. We never felt that uneasy or uncomfortable feeling, not even for a moment. We cannot thank them enough. I would highly recommend this location (west broad street, Columbus Ohio) to anyone looking for an easy way to get a good deal on a very nice vehicle. If you want to buy a car and feel good about it, go see Roxanne and Chris and get the VIP treatment. Thanks again to everyone at Bobb!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best buying experience
Quick and easy. Told them what I wanted and they got it at my price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bobb Says Yes!
Everyone at Bobb's was very helpful throughout the whole process. They worked hard to make sure we got the best deal on the car we wanted. I'm super happy about our new car and I'm so thankful for all they did to help us get it! I highly recommend Bobb's when looking to get a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Working With Gregory Glenn!
Gregory made the process of getting a new car simple and easy! Along with exceptional customer service and an overall positive attitude my nerves were calm knowing I was a first time buyer with fair credit. My experience with him was an A+! I'll recommend Greg to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A pleased customer
The Saleswoman, Kim Kehagias was very helpful during the application process and good for helping to get the deal approved.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Needed A Car Fast!
I needed a new car fast. My credit is not terrible, but not great. I did not have any money saved for a down payment and was my vehicle was not ready to trade in. Bobb Says Yes saved the day! I was able to get a new car the same day I found out I needed a new one. I researched vehicles online and was pre approved for financing before I visited the lot. Once onsite, I was impressed by the variety and quality of vehicles available. I test drove 2 cars and decided on a 2014 Chevy Cruze. Aside from a few very small scrapes and chips in the paint it is pretty much in perfect condition. My salesman, Greg was awesome! He was attentive and helpful throughout the entire process, even after I drove off the lot. I received my title in about 2 weeks. I did notice the vehicle making a noise after I got home. Bruce and his service team took care of it. Overall I could not be more pleased with this company and its staff. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase