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Automax of Ocala

(4,520 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Mike and Rick were great. Didn’t appreciate vehicle not...

Mike and Rick were great. Didn’t appreciate vehicle not being detailed, no front mats and hand insert in rear door missing.... all after signing paperwork..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We're glad to hear you had an overall positive experience here. If there is anything we can do for you, please give us a call and we will be happy to help. Congrats!

Buyer

Our experience at Automax Ocala was amazing! Everyone was supper nice and very helpful! Our salesmen Mike was awesome and very informative and very helpful! Our overall experience was just incredible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review! We are happy to hear how amazing of a visit you had! We're glad Mike made sure you found exactly what you wanted. Please, let us know if there is anything else we can do for you. Congrats!

Excellent attention and good people I will recommend...

Excellent attention and good people I will recommend then to Friends in Automax is a good Car dealership to recommend to others they also have are you friendly atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We're so glad you had such a wonderful experience here! We greatly appreciate the recommendation and look forward to helping you again someday. Congrats!

My salesman Ben was great and the staff made the process...

My salesman Ben was great and the staff made the process of buying the car easy. I didn’t feel like I was being held hostage. They were not pushy at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are thrilled to hear you had such a positive experience here and that you appreciated our "no pressure" sales atmosphere! We hope you enjoy your new car for a long time and are here if you need anything else. Congratulations!

Went in looking to trade in my current vehicle and...

Went in looking to trade in my current vehicle and purchase a used vehicle, spoke with Dan and as soon as I was done telling him what I was looking for he already had a few cars in mind! I ended up falling in love with the last car he showed me and I’m so happy with it. Thank you, Dan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us, Jeff! We're so happy to hear Dan helped you find something you love! We hope you love it for a long time. let us know if there is anything else we can do for you. Congrats!

They provided good service with no high pressure. They...

They provided good service with no high pressure. They have a good selection of vehicles. Their pricing seems fair and they were easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We're so glad you had a positive experience here and appreciated our "no pressure" sales atmosphere! If there is anything else we can do for you, please let us know. Congrats!

Andre was amazing! He listened to what I was looking for...

Andre was amazing! He listened to what I was looking for and helped me find the perfect vehicle for my family. I can't thank him enough for all his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, Stephanie! We are so happy to hear you and your family found your perfect vehicle! We will be sure to share your super kind words with Andres. Congratulations!

I have purchased one car previously, as well as several...

I have purchased one car previously, as well as several family members. Always a great experience with non-pushy sales people and staff. I love both of my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Thank you and your family for always choosing us! We look forward to seeing you again and hope you're enjoying your new ride. Congrats!

Great people and great service. Great vehicles at a great...

Great people and great service. Great vehicles at a great price. I would highly recommend them to anyone. The sales men Charles Wilkins was very friendly and knowledgeable. The financing guy was great. Just a pleasure to business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us, Bryan! We're glad you had such a great time here! We are happy Charlie helped you find your perfect vehicle. Let us know if there is anything else we can do for you. Congratulations!

Mike and Dan were great. Very helpful and not pushy. To...

Mike and Dan were great. Very helpful and not pushy. To me that makes a good salesman. I thank them very much. Not having to do any of the registration paperwork was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We're glad everything was nice and easy for you! It was a pleasure working with you and look forward to it again. Congrats!