Reviews
I had a great experience purchasing my car.
I had a great experience purchasing my car. I had to come from another state, it required coordination and collaboration. I was pleased with the professionalism and the positive demeanor of each individual I interacted with. I will be back! Thank you 🙏
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala
During my visit, I found that all vehicles on the lot
During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience, Jamie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala
We were clear about what we could afford and they made it
We were clear about what we could afford and they made it work and Also were very fair on our trade in
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala
My experience was absolutely MAGNIFICENT therefore I will
My experience was absolutely MAGNIFICENT therefore I will be referring people their way most definitely!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala
Our sales rep.
Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance. The Sales Team at AutoMax Ocala
A lot to choose from i found my truck right away love it
A lot to choose from i found my truck right away love it if I could get tires that would be awesome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala
We had a great experience at AutoMax thanks to TJ.
We had a great experience at AutoMax thanks to TJ. He was so knowledgeable and helpful. He put us at ease and Made the transaction so smooth. No pressure. They need more salesmen like him. I would recommend AutoMax to anyone!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala
Great dealership.
Great dealership.Rich in sales has handled multiple purchases for our family. He always provides excellent service and is extremely knowledgeable about vehicles. Buddy in the financing department helped us to get the best rate for our purchase. He was extremely personable and had the answers to all of our questions. It has been an easy choice for our family to return to this dealership over the years. 10/10!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala
TJ and MATT were such a great help, very honest and
TJ and MATT were such a great help, very honest and knowledgeable about everything in the process of getting a vechile, 10000/10000
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
He was very knowledgeable , professional, relatable and
He was very knowledgeable , professional, relatable and listened to exactly what we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala