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Automax of Ocala

(4,504 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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I had a great experience purchasing my car.

I had a great experience purchasing my car. I had to come from another state, it required coordination and collaboration. I was pleased with the professionalism and the positive demeanor of each individual I interacted with. I will be back! Thank you 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

During my visit, I found that all vehicles on the lot

During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Jamie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala

We were clear about what we could afford and they made it

We were clear about what we could afford and they made it work and Also were very fair on our trade in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

My experience was absolutely MAGNIFICENT therefore I will

My experience was absolutely MAGNIFICENT therefore I will be referring people their way most definitely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

Our sales rep.

Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance. The Sales Team at AutoMax Ocala

A lot to choose from i found my truck right away love it

A lot to choose from i found my truck right away love it if I could get tires that would be awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala

We had a great experience at AutoMax thanks to TJ.

We had a great experience at AutoMax thanks to TJ. He was so knowledgeable and helpful. He put us at ease and Made the transaction so smooth. No pressure. They need more salesmen like him. I would recommend AutoMax to anyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

Great dealership.

Great dealership.Rich in sales has handled multiple purchases for our family. He always provides excellent service and is extremely knowledgeable about vehicles. Buddy in the financing department helped us to get the best rate for our purchase. He was extremely personable and had the answers to all of our questions. It has been an easy choice for our family to return to this dealership over the years. 10/10!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

TJ and MATT were such a great help, very honest and

TJ and MATT were such a great help, very honest and knowledgeable about everything in the process of getting a vechile, 10000/10000

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

He was very knowledgeable , professional, relatable and

He was very knowledgeable , professional, relatable and listened to exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala