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Automax of Ocala

(4,485 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Buying a vehicle here was a great experience.

Buying a vehicle here was a great experience. Haley took her time with us and showed us several vehicles that she thought my son would like. My family really likes the bmw. Thank you

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

Vehicle was a 2024 pilot that was on their lot for over

Vehicle was a 2024 pilot that was on their lot for over 45 days. Drove 2 hrs to see vehicle after Frank telling me on phone what he would give for my trade in. Was 2k less after I got offer than what he told me. But that’s not the bad part when I test drove the car I asked Frank what was the smell inside of it. He said what smell. I said this strong smoke smell. He said he didn’t notice it. My thoughts is if you have a car on lot for that long you should have prepped car for best selling options that wouldn’t drive customers away.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at AutoMax Ocala

Haley and Matt were so helpful, their professionalism was

Haley and Matt were so helpful, their professionalism was outstanding. Helpfulness in understanding the whole process made it easier for us to make decisions. We bought two cars because of this experience. Thanks again. Great people. Greg/Daphne Klopf

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

Haley and Matt were very helpful to get me through the

Haley and Matt were very helpful to get me through the process. Haley went over and above her duties .Due to my recent hip replacement,she drove me and my new car home.They were verydetailed about everything. Thank you Automax.I would refer my family and friends to you. Daphne Klopf

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala

Thankyou automax Team for a pleasant, stress free

Thankyou automax Team for a pleasant, stress free experience purchasing a vehicle. TJ Callari was professional - knowledgable about my vehicle of interest and entirely honest. A real plus to deal with. I can say the same of andres Gonzalez in finance. He was also very prepared, thorough and polite. Second car ive gotten from you folks. If i need another you can bet on it ill be in touch. Good job

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Richard was great!

Richard was great! Will buy from you again! Love my car! Thanks Richard for everything!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

I did not feel pressured at all when I purchased my

I did not feel pressured at all when I purchased my beautiful Chevy Blazer this past week! I completed the deal from test drive to completing the purchase in 2 hours! This is the second vehicle that I've purchased from AutoMax Ocala and have recommended others.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

Bought a big red 1500 Ram!

Bought a big red 1500 Ram!!! Best buying experience ever!!! TJ was my salesman and from start to finish was amazing! Matt took the time to make sure I got the best deal out there! Steven treated me like I was a member of the family which is rare for a General Sales Manager. The only thing I regret is wasting my time with other dealerships and getting the run around when I should have just went there first! Won't make that mistake again! Thanks Auto Max

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Staff was helpful and courteous.

Staff was helpful and courteous... facility was clean and comfortable. Will purchase from again in future.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Every one was helpful and kind great experience all

Every one was helpful and kind great experience all around great people and great team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala