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Automax of Ocala

(4,487 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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BEST car dealership in Ocala!

My family and friends have purchased multiple vehicles from AutoMax Ocala. The staff are friendly and do not put pressure on you to buy. They give excellent money for your trade and their vehicles are top notch. I will never purchase a vehicle from any place else, I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience.

They were professional and courteous. There were no frills and they didn't go out of their way to offer us anything extra but it was a positive experience. They didn't do anything to make us feel greatly appreciated but they were helpful overall. We walked in knowing what we wanted, preapproved so the transaction was smooth and I'm sure that's why there was nothing extra done for us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ernesto at Automax

Ernesto Daboub and the team at Automax Ocala were great to work with. Very patient and worked hard to find the right car for us and the financing options we needed. We will definitely be back for future needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, Shane! We appreciate your business and are glad to hear that you had a pleasant experience with Ernesto and the rest of our team. We look forward to seeing you again!

Customer for Life

While at first I was skeptical, AutoMax now has me sold and they’ve earned a customer for life. They not only had exactly what I wanted, the price was the best in the state. We looked at several other dealerships only to find out, we failed to read the fine print. Sadly, all other dealerships’ posted price was a couple thousand off from the actual asking price. AutoMax has no hidden fees! Our experience with AutoMax has guaranteed them our next purchase and many more after that. Thank you Tammy for making this experience smooth and exciting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great job!

I went in knowing what I could afford and what I wanted. The salesman, Gabriel, was very helpful & honest. I had chosen one signed all the papers and then decided I wanted my original choice. They were so very nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very easy going and great service

Robert was my car salesman and he did a great job! Recommend him for anyone who needs a car in the future. Helps customers out when ever they need something.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great car buying experience

This is the 4th vehicle I have purchased & probably one of the easiest ..Tammi was very thorough & took time with us..Scott got us approved in minutes. I have sent 3 other people in the last year to purchase & they were all satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership

Quick, easy, and honest! Came in to look around and left less than two hours with a new truck. No hassle and got a great intrest rate on my loan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great buying experience!

Jacquline Ewan, you were fantastic. Yes, we love our new Express Van. We feel like we had a friend, not just a "salesman", helping us through the process. On a scale of one to ten, you get a twelve! AutoMax ROCKS! Best regards, Mel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, Mel! We are glad that you had such a great experience with Jackie. Enjoy your new Express van!

Satisfied and pleased

My first visit on Tuesday (11/6) was surprisingly disappointing. I walked around, inside and out for 20 minutes without any attention from the sales staff. I saw it was a busy day for you, but 20 minutes! On my way out, I asked a question of the receptionist who summoned a finance person. Question answered. James Cohen handed me his card and we agreed to meet on Wednesday. From there, things were much smoother and we accomplished.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.