Reviews
Surprisingly impressed
I came in looking for a newer truck. First off the atmosphere is very peaceful. I didn't feel pressured or cornered. All staff were very friendly and professional. Very professional. The large indoor showroom was impressive. The sales staff, managers, and finance all were extremely patient and flexible when meeting my price. In the end I drove off the lot a very happy and satisfied owner of a newer truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of Grandson’s 1st Car
Personnel involved could not have made the process of purchase (much dreaded in anticipation) any less painful...Rich & Dan.were knowledgeable & professional. We really appreciated all their assistance & will request them again when purchasing future vehicles. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience
I worked with Tammy to secure a price I was comfortable with before even coming to the dealership. I drove close to 100 miles to pick up the car but it was well worth it. Tammy had the car clean and with a full tank of gas upon my arrival. The paperwork was waiting for me and I completed the transaction quickly. I would definitely purchase here again and highly recommend the dealership to others. I was not pressured and never felt the typical dealer stereotype here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome service
Being a first time buyer meant I was unsure of what I wanted or needed to know. Mr Lenkowski was professional and thoughtful. Mr. Frazier was fast and efficient with explaining all that paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
Tammy was very helpful and knowledgeable with our purchase.She helped us find what we really wanted. Ryan handled our financing, he was very efficient. Overall good experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Awsome
Was a great buying experience and Dan was awsome wlii definitely so business agian,I would recommend automax to anyone Dan and Richard was awaome was a painless buying experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trade in
We were upside down on the car we owned. Auto max worked a miracle for us and got into a newer, bigger vehicle for our growing family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good car buying experience
Ernesto the salesman was very pateient as I test drove multiple vehicles. He was also knowledgeable about each of the vehicles features which was refreshing because at other dealerships I visited the sales people I met with barely new about cars. So while Ernesto did a good job at selling me a vehicle Joe Fulner the finance manager saved the deal due to some last minute financing issues. The credit union I bank with in Orlando could not finance the vehicle because the dealership does not except site drafts. Keep that in mind when you’re purchasing from Automax. Joe was able to match my rate and terms with a local credit union in Ocala so I completed the purchase. The vehicle is beautiful and was, in my opinion, a good deal compared to some other offers I had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No pressure!
I used to dread going to car dealerships and be pressured by the sales staff. No pressure here! This is our second AutoMax Ocala vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were just a little too.pushy.
I was greeted by Robert as I.walked up toward the office I told him the car I was interested in seeing. From that point on the sales pressure was on. He had us sit down with him and had the sales agreement filled out in no time. I had no time to make an offer or anything.else. But I interrupted him long enough to make an offer which he accepted. Ooverall it was a good visit and I would recommend to anyone who has been looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car