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Automax of Ocala

(4,485 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Surprisingly impressed

I came in looking for a newer truck. First off the atmosphere is very peaceful. I didn't feel pressured or cornered. All staff were very friendly and professional. Very professional. The large indoor showroom was impressive. The sales staff, managers, and finance all were extremely patient and flexible when meeting my price. In the end I drove off the lot a very happy and satisfied owner of a newer truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of Grandson’s 1st Car

Personnel involved could not have made the process of purchase (much dreaded in anticipation) any less painful...Rich & Dan.were knowledgeable & professional. We really appreciated all their assistance & will request them again when purchasing future vehicles. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful experience

I worked with Tammy to secure a price I was comfortable with before even coming to the dealership. I drove close to 100 miles to pick up the car but it was well worth it. Tammy had the car clean and with a full tank of gas upon my arrival. The paperwork was waiting for me and I completed the transaction quickly. I would definitely purchase here again and highly recommend the dealership to others. I was not pressured and never felt the typical dealer stereotype here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome service

Being a first time buyer meant I was unsure of what I wanted or needed to know. Mr Lenkowski was professional and thoughtful. Mr. Frazier was fast and efficient with explaining all that paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good experience

Tammy was very helpful and knowledgeable with our purchase.She helped us find what we really wanted. Ryan handled our financing, he was very efficient. Overall good experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awsome

Was a great buying experience and Dan was awsome wlii definitely so business agian,I would recommend automax to anyone Dan and Richard was awaome was a painless buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Trade in

We were upside down on the car we owned. Auto max worked a miracle for us and got into a newer, bigger vehicle for our growing family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good car buying experience

Ernesto the salesman was very pateient as I test drove multiple vehicles. He was also knowledgeable about each of the vehicles features which was refreshing because at other dealerships I visited the sales people I met with barely new about cars. So while Ernesto did a good job at selling me a vehicle Joe Fulner the finance manager saved the deal due to some last minute financing issues. The credit union I bank with in Orlando could not finance the vehicle because the dealership does not except site drafts. Keep that in mind when you’re purchasing from Automax. Joe was able to match my rate and terms with a local credit union in Ocala so I completed the purchase. The vehicle is beautiful and was, in my opinion, a good deal compared to some other offers I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

No pressure!

I used to dread going to car dealerships and be pressured by the sales staff. No pressure here! This is our second AutoMax Ocala vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They were just a little too.pushy.

I was greeted by Robert as I.walked up toward the office I told him the car I was interested in seeing. From that point on the sales pressure was on. He had us sit down with him and had the sales agreement filled out in no time. I had no time to make an offer or anything.else. But I interrupted him long enough to make an offer which he accepted. Ooverall it was a good visit and I would recommend to anyone who has been looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.