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Automax of Ocala

(4,507 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Best Car Experience

Ashley at Automax was great to work with! She was so patient and very knowledgeable about every car on her lot. We would definitely recommend seeing her for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Happy Driving Cole! =) Thanks for the recommendation!

Good Used Truck

Ashley, our sales person was great! She was knew her truck lines, and guided us to a perfect choice for our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with Ashley (and for the 5 star rating too). We hope you felt like family here!

Smooth experience

Worked with Ryan to find a new car at Automax. He was very knowledgeable and worked hard to make the deal. Ryan stayed after hours to accommodate my schedule. Ask for Ryan Frazier at Automax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations Lamar! Thanks for sharing!

Unbelievable positive experience

Ashley was great to work with. We did not expect to come home with a better vehicle than were looking for. Ashley treated us like family, no hard sales pushing. The rest of the staff all were friendly and helpful too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with Ashley! Glad she made you feel like family. Welcome to the family!

The best buying car experience

I called Auto Max looking for a vehicle that I saw on line. I got connected to Mark, the vehicle was still being serviced at the time. He made me an appt. to test drive the vehicle which I loved & drove away with. Mark was professional and friendly. I love the experience & the hospitality I was given. I'd refer any body to go check him out. You won't regret it....Thanks Mark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Happy driving Tamika! =)

Automax makes it easy

Went to Automax in need of a truck to tow my new travel trailer. Mike Fernland listened and was able to point me in the right direction. He was quick with all the specs related to towing features and capacities of each truck I looked at. With his help I settled on the Tundra. Awesome truck at a great price. Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you SO much for your awesome review! (And thank you for the 5-star rating!) We appreciate your time and the extra effort it takes to provide your feedback. We're thrilled to hear that you enjoyed your experience! Thank you for allowing us to earn your business. Enjoy your new ride!

Nice car, Impatient salesperson

Nice deal, but they kept pushing for paperwork even when we told them my husband was running late to work. They kept saying 3 more minutes. We would have come back again. We love the car, but my husband was late. I liked their assistant, Anthony. He was very kind. Be nice to him if he is a little late. Someone may have held him 3 more minutes, 3 more minutes, 3 more minutes. .....

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience

Our sales man Dan Gallagher was a perfect gentleman from the time he introduced himself to the follow-up phone call a few days later...Very professional and no high pressure sales gimmicks...Would definitely do business again in the future and will recommend Dan to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations! Thank you for sharing your experience with Dan! We're glad you had such a great experience! =)

Buyer

Needed a vehicle that was good on gas mileage. Had a great selection to choose from. Everyone was friendly. Mark Travis was our sales person. Very knowledgeable, thorough and efficent. Purchase process was painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks again Tim! =) Thanks for sharing your experience with Mark! Congratulations!

Buyer

Our buying experience was quick and easy. Mark Travis went out of his way to make sure we were happy with our purchase. Thanks Mark!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Monah! Congratulations!