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Automax of Ocala

(4,487 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Very helpful staff

I was very worried about going to car lots and having salesman that would "push" me into something I did not want. This was not the case at Auto Max in Ocala. I was very pleased with Ryan Frazier and Daniel Collins for allowing me to look and not be pressured into something that I was not for me. I also would like to thank the financial team for working hard to get me the payments that fit into my budget. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rachael, Thank you for the review!

Good selection with very professional sales team!

After visit other car dealers, Carmax was the best decision , great selection of cars with a great salesperson, Cash Stodghill , thank you !,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Fernando, Thank you for the review! Enjoy your new car!

Our new Jeep

Jim Heflin was very helpful and at most a fun salesman... something you never find at a car dealer. Jim walked us through the selecting of our new Jeep and helping us get on our way as quickly as possible. As my wife and I visited our bank, Jim had our Jeep washed and ready on our return. Thanks Automax and Jim for your help. Oh and we enjoyed our late night ride with our Wendy Shakes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review and letting us know how your experience was!

Great Service!

Great customer service! Will work with you if you have less than perfect credit. Go in and ask for Jim Heflin, he was wonderful to work with and very patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tay Thank you for the review! Enjoy your new car!

Great Automax Experience

I had a great experience at Automax in Ocala, FL. The sales representative Ryan was great and very patient with me as I decided on a car. I really appreciated all care and attention he showed during my car buying experience at Automax. He gave A+ service and in the end I purchased a Toyota Camry that I am very happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review!

Very pleased

Had a very good experience. Michael was a very accommodating rep. Polite and well mannered. Car selection was extensive for what I was looking for. I'll be back and am happy to recommend you guys to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time and leaving us a review!

Best experience with buying a car

Pretty enjoyable car buying experience. Car salesman was Ramsey. I bought a Ford mustang, and he was very helpful

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ashley thank you for leaving us a review!

Recent Purchase 08/15/2016

I bought a 2015 Hyundai Sonata from Mike McKinney on 08/15/2016. I came in only to look but ended up driving away in a new car. But there was no high pressure, the decision to buy was mine and my wife's only. Mike treated us very well. I believe we got a very good care at a very good price. I would not hesitate to do business with AutoMax again in the future and do it with Mike. I would recommend anyone looking for a good use car to give AutoMax a try. They have a very good and large selection of late model cars and trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

George and Luisa thank you for telling us about your experience!

great experience

Today we bought 2014 Mazda CX-5 from AutoMax Ocala. Overall, the whole process went smooth. The car was as advertised. Our experience with this purchase is great. Our salesperson, Clarence, and finance manager, Dan, were both friendly and helpful. Clarence was noteworthy, he provided information and quick to answer our questions and concerns. No pressure to buy. They provided good prices. Try to negotiate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review! Enjoy your car!

Glad I stopped at AutoMax Ocala

I had the pleasure today of dealing with Cash Stodghill a Salesman at AutoMax Ocala. I told him what I was looking for and with his knowledge of several types and brands of vehicles, he was to locate a used SUV that will be perfect for my needs and budget. The whole car buying experience was a pleasure and I will certainly recommend AutoMax to anyone who asks. Thanks again Cash, and Joe FIsh On

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kurt thank you for taking the time to let us know how your customer service was!