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Automax of Ocala

(4,507 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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We'll be back...

We recently moved to Florida and closed on a house. We were not looking forward to the process of finding the right car. Upon arriving at carmax Mike McKinney met us at the gate and did not leave us until we had all our i's dotted and t's crossed. We made a better deal than expected and will definitley be returning for our second car. I would recommend carmax and especially Mikes help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review!

Wonderful experience!!

My husband can't stand going to car dealerships and we have dealt with plenty that the salesman are just soooo pushy! Well we just went in to look me see what I wanted exactly and Santiago listened to what we wanted and didn't try to change our mind or push us to buying something we didn't want or couldn't afford. So my husband actually said I will definitely be back there, that was the best experience I've had buying a car! I was so glad he was happy because he was buying the car for me! Will recommend them to anyone I know!! Ps- the car drives magnificent and I love it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amanda Thank you for telling us about your experience here with us!

Dan Gallagher was a pure pleasure to work with.

Dan Gallagher was courteous and professional. Just hope the car works as well as he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert We are happy to hear about your experience with Dan and thank you for taking the time to leave us the review. Enjoy your new car!

Review for Dan Gallagher

Dan Gallagher went above and beyond in helping me find the right vehicle for what I could afford. I would recommend him to anyone interested in find a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donna, Thank you for letting know Dan did a great job and gave you a great experience with us. Enjoy your new car!

Awesome service!!

What an above and Beyond customer service experience with salesman Andrew Talsky. Was undecided on which make of truck I wanted so Andrew took time with me to test drive several models, and was very knowledgeable about the features of each manufacturer. Great experience with management also, will buy vehicles here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

JR thank you for letting us know how your experience went with Andrew! Enjoy your new truck!

Jacob Armstrong

Jacob was very patient, professional and greeted us as soon as we arrived. Never did I feel pressured to buy or settle for something I truly didn't want. We did leave with a very nice car with a better deal than I was offered at another dealership for a similiar car with less features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tyra, Thank you for the review. We are happy to hear that Jacob did a great job! Enjoy that new car.

Great service , friendly and affordable!!!

We had a Great Experience!! Would recommend to anyone looking for a GREAT, affordable vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amy, Thank you for giving AutoMax a shot to earn your business. Enjoy that new car!

Wonderful experience

Ryan, Cecil and Scott provided excellent customer service. The purchasing process was the quickest we ever experienced. I will return to buy another vehicle. Amazing experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lafferty, Thank you for letting us know that Ryan, Cecil, and Scott provided you with excellent service!

Purchased Kia Optima

Recommend Automax for any car purchase. Go see Cash he is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kerin, Thank you for taking the time to leave us a review. We are happy to hear that Cash provided you with a great experience!

AutoMax was great!

Go see Cash at Automax and he will hook you up with a nice car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yosue, Thank you for letting us know Cash helped you and provided good service!