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Automax of Ocala

(4,488 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Awesome experience and our salesman TJ was great and I

Awesome experience and our salesman TJ was great and I feel he went above for us and he still doesn't hesitate to answer any question we have about our vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with TJ and our team, and we look forward to working with you again. The Sales Team at AutoMax Ocala

Dante was great to work with.

Dante was great to work with. Very knowledgable. Wish I would have looked closer at the tires. I believe they need to be replaced soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala

Donte Lerma just sold us a Ford Edge.

Donte Lerma just sold us a Ford Edge. He was informative, thoughtful and kind. Very knowledgeable about all the cars we looked at. If you go to Auto Max ask for Donte for a honest and sometimes funny and easy car buying experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Donte provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Dan Gallagher was amazing!

Dan Gallagher was amazing! Thank you for making it all work, appreciate you Dan. We have purchased 3 vehicles from this location and each time the staff has been amazing. I would highly recommend AutoMax Ocala in a heartbeat.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Yes, my wife and I were extremely satisfied with veteran

Yes, my wife and I were extremely satisfied with veteran salesman Mr. Frank Portfleet. He was very professional yet down to earth, as well as efficient with our time. We told him our vehicle desires and in a relatively short time, we were driving off the lot, smiling, astonished and we'll pleased with our 2020 Hyundai Santa Fe. Thank you Automax! Special Shout out to Mr.Portfleet for great service! Thank you : )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at AutoMax Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Frank, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at AutoMax Ocala

Great experience purchasing our car from AutoMax

We bought our new Santa Fe from AutoMax in Ocala. TJ was our salesperson. He got us the price that we wanted to pay. We had an issue with one of our remotes, but TJ went above and beyond to make it right. We would definitely buy another car from AutoMax. Thanks TJ for making this an easy buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and this review, Tom. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala

Very pleasant place to get a vehicle.

Very pleasant place to get a vehicle. Ernesto was very helpful. Sorry I don't remember any one elses names.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

They lies to you the worst car lot ever I will never buy

They lies to you the worst car lot ever I will never buy again lies the manager and sales need to be fired

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, Wendy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at AutoMax Ocala

Ernie was great to work with.

Ernie was great to work with. Nice, nice guy!! He was helpful, supportive and professional. Everyone we met there was friendly and helpful. Andres helped with our financing. He was friendly, knowledgeable and made it so simple. We left there feeling like we got the best possible deal and trade in. I highly recommend AutoMax Ocala to anyone looking for a vehicle. I would definitely buy from them again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Jacky, and we look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

Andres Gonzalez & Ben Jackson got me the deal I wanted on

Andres Gonzalez & Ben Jackson got me the deal I wanted on a sweet Hyundai Kona N-Line with only 5000 miles. Couldn't be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. Andres and Ben strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. Congratulations on your new Hyundai Kona N-Line! The Sales Team at AutoMax Ocala