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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Pleasant Car Buying Experience

A no pressure used car facility. Ernesto was very friendly and patient during test drive and explaining the vehicle details. This was the first place visited, but after visiting several other local car dealers, CarMax stood out as much better. Will definitely consider buying here when in the market next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ALL AROUND AWESOME!

Buying from here couldn't have been any better! I was in and out fairly quick, leaving with my new car (that I love)! Steve Wallace made everything very easy and kept us company while we waited for approval. This place is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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All Around Awesome

Steve Wallace at Automax was great! He found what we were looking for and worked with our price range as well. He kept us updated on everything that was going on throughout the approval wait time. I love my new car and they couldn't have made it any easier to buy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

When we arrived we were immediately greeted by Oseas, who was extremely helpful. He went through all of the different sized vehicles within our price range. He didn't try to get us looking at cars that were higher than our price range. He was very accommodating with our 19 month old son letting us put the car seat in the car for us all to test drive the vehicle. Both Ryan and Oseas were really helpful with the paperwork and helping us through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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you willBest experience ever

This is the place to come if you want a great vehicle at a great price with no hassles and awesome salespeople like Ashley. She went above and beyond to ensure we got the Jeep we wanted on a Sunday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Ryan was absolutely awesome. Everything smooth and quick through the whole process. I was in and out in less than 45 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ryan Frazier at Automax of Ocala

I think we were at Automax in Ocala for at least 2 hours just picking out a car. Ryan Frazier found us the car we loved and even lowered the price so we could get it. The car he found us is very nice and elegant if I were to ever get another car he would be the one I go to. Thanks Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience

No pressure just helpful. Great knowledge of inventory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Job joel

Great experience, no pressure! Went to just look and ended up buying. Courteous, professional and helpful staff. I would definitely recommend to family and friends! Will return again for any future car purchase or repair. Good Job Joel. Even help clean out my car and gave me a bottle of water... plus he is a funny guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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John Flournoy

The service was excellent. You all were very helpful today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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