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Automax of Ocala

(4,501 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Everyone I spoke to was pleasant. The whole process was...

Everyone I spoke to was pleasant. The whole process was quick and I love my new SUV. Frank was very helpful. So glad I came back after buying my last car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad you had such a positive experience here! Also, thank you so much for coming back to see us and for being part of the AutoMax family. Please, let us know if there is anything else we can do for you. Congratulations!

Reached out via E-mail with a question. Once answered,...

Reached out via E-mail with a question. Once answered, gave David a fairly tough task of my minimum requirements and challenge that for over a year, no one has met them and been able to sell me a truck. Not only did David get the right truck, he was able to get within a few hundred dollars of where I was at. The added features on the truck took it over the top, and David listening and not trying to sell me something I didn’t want secured the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! WOW! We're so very thrilled we met your needs to well and that David helped you finally find the perfect truck. We will be sure to share your super kind words with him and hope to be able to work with you again. Congrats!!

Buying my daughters car was a smooth process and they...

Buying my daughters car was a smooth process and they really worked with me to stay in budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're so glad we could help your daughter find the very best car for her! If there is anything else we can do for you, pelase let us know. Congratulations!!

Haley Smith did an outstanding job with our experience...

Haley Smith did an outstanding job with our experience today she had the car ready and answered all of our questions. Scott in finance did a fast and excellent job with all the paperwork. I would recommend this dealer they are honest and courteous. Thanks guys keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear Haley helped you find the perfect vehicle for you. We greatly appreciate the recommendation and look forward to assisting you in the future. Congrats!!

Ernesto is the man! No pressure, professional, attention...

Ernesto is the man! No pressure, professional, attention to detail. This is my third car from Automax and the second I have purchased from Ernesto. Dan, in finance was also a pleasure to deal with (ask for him and avoid the woman whose name escapes me....). Overall, I would highly recommend Automax in Ocala.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We are so happy to hear you had an overall positive experience here! Thank you so much for coming back to see us and for being part of the AutoMax family. If there is anything else we can do for you, please let us know. Congratulations!!

Absolutely amazing. Quick, caring, and very enjoyable. No...

Absolutely amazing. Quick, caring, and very enjoyable. No pressure and hassle free. I will definitely always pick them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad to hear you had such a wonderful experience here! We hope you enjoy your new vehicle for a long time and we look forward to working with you again.Please, let us know if there is anything else we can do for you. Congratulations!!

Our salesman Ben always goes way above the minimum and...

Our salesman Ben always goes way above the minimum and always has. We've purchased several cars from Auto Max and also Cecil has been very helpful. The staff is always very friendly too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! Also, thank you so much for coming back to see us and for bing part of the AutoMax family! We will be sure to share your super kind words with Ben and the team and we look forward to helping you with the next one! Congrats!

Service was excellent, the price was right, Tammy sales...

Service was excellent, the price was right, Tammy sales person was on her game . I had a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are so glad you had such a positive experience here! We will be sure to share your super kind words with Tammy! Please, let us know if there is anything else we can do for you. Congratulations!

Business was clean and professional. The management and...

Business was clean and professional. The management and the sale went very quickly. My wife and I spent more than we had budgeted based off of the online cost but overall happy with the service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're thrilled you and your wife had a wonderful experience here! We are happy to hear you found the perfect vehicle for you. Please, let us know if there is anything else we can do for you. Congrats!

I was so happy that Brad did everything he could to make...

I was so happy that Brad did everything he could to make our buying experience the best! Will recommend automax to everyone I know, and will definitely be back for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We're sop glad you had the best experience here! We greatly appreciate the recommendation and hope to be able to work with you again. Congratulations!