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Automax of Ocala

(4,520 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Automax has a wonderful inventory of cars to chose from...

Automax has a wonderful inventory of cars to chose from and we found a car that was perfect for us. Haley Smith provided the best customer service I’ve ever experienced at any car dealership- whether I was purchasing a new or pre-owned car. She is exceptional in getting the job done and getting it done right the first time. Do yourself a favor and ask for her when visiting Automax. You’ll be very happy you did!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us!! We're thrilled you had such a fantastic experience here! We are happy to hear Haley went above and beyond for you and helped you find the perfect vehicle for you. Please, let us know if there is anything else we can do for you. Congrats!!!

Auto Max is the only dealership we will work with. They...

Auto Max is the only dealership we will work with. They are amazing, stress free and treat their customers with respect. There's nothing hidden, no haggling, if you like the car buy it, if not they will help you keep looking. Hailey was the best. We test drove 3 vehicles and found the perfect one for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We're thrilled you had such a wonderful experience here! We are happy to hear Haley worked with you to help you find the perfect vehicle for you. We hope you enjoy it for a very long time. Please, let us know if there is anything else we can do for you. Congratulations!

One of the best, easiest and pleasent places to make a...

One of the best, easiest and pleasent places to make a vehicle purchase, staff is very kind and understand your needs and interests above thier own.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review, Johnathan! We're so glad you had such a nice and easy car buying experience here! We hope you enjoy your new vehicle for a long time. Please, let us know if there is anything else we can do for you. Congrats!

Everyone we came in contact with was very nice, helpful,...

Everyone we came in contact with was very nice, helpful, and professional. We were able to look at the vehicle right away, and they did all the paper work we needed to get done and all was taken care of. Thank You!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Bob! We're so glad you had such a positive experience here! We're happy to hear everything went so quick and smooth for you. If there is anything else we can do for you, please let us know. Congrats!

Thank you I am loving my car and I'm so appreciative of...

Thank you I am loving my car and I'm so appreciative of all of you especially Richie and Dan they were not pushy or anything I felt they kept my best interest at heart and I ended up leaving with an awesome car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are thrilled to hear you had such a wonderful time here! We're so glad you're loving your new car. We hope you continue loving it for a very long time. We're glad you appreciated our "no pressure" sales atmosphere and will be sure to share your super kind words with Rich and Dan. Please, let us know if there is anything else we can do for you. Congratulations!

Great experience. Fastest car buying I have ever done....

Great experience. Fastest car buying I have ever done. Ryan helped me a lot and made it easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad you had such a great experience here! We're so glad Ryan helped make it such a quick and easy process for you. If there is anything else we can do for you, please let us know. Congrats!

Amazing service!!! Good experience from start to finish!...

Amazing service!!! Good experience from start to finish! Donte was great amazing customer service skills

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We are so glad you had such an amazing experience here! We're so glad Donte helped you find your perfect vehicle. Please, let us know if there is anything else we can do for you. Congrats!

Great team! Cameron, Ramon and Scott were very attentive...

Great team! Cameron, Ramon and Scott were very attentive to my needs and very responsive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad you had such a positive experience here! We will be sure to share your super kind words with Cameron and the team and we hope to be able to work with you in the future. Congrats!

Everyone was very helpful!! The salesman was awesome and...

Everyone was very helpful!! The salesman was awesome and so was the finance manager. We were treated excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are happy to hear you had such a positive experience here! Please let us know if there is anything else we can do for you. Congrats!

Friendly, knowledgeable staff who will go the extra mile...

Friendly, knowledgeable staff who will go the extra mile to help you and your situation out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We are happy to hear you had such a great time here! We're glad you found exactly what you needed. If you need anything at all, please let us know. Congrats!