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2018 consumer dealer award
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2018 consumer dealer award

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillside Automall from DealerRater.

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it felt so good i brought two cars today

i was serviced by Jay today to buy a car everything went very well he was very good he explained everything i needed to know before I brought the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review Esther! Best wishes to you and your new car! If there is anything more we could do for you, let us know! Hillside Automall Family

THE ONLY FEMALE FRIENDLY 5 STAR DEALER IN QUEENS

SERVICES WAS WONDERFUL. SALES REP JAY STAYED LATE HOURS TO ASSIST ME FINDING A NICE CAR THAT FITS MY BUDGET. RAY ASSISTED ME WITH THE CLOSING COST SAVING ME MONEY. OVER ALL I HAD A WONDERFUL FIRST TIME BUYERS EXPERIENCE AT HILLSIDE AUTO MALL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, for your five star rating Tanya! We are happy that you enjoyed your experience with us here at Hillside Automall! It is always nice to save a little extra cash in your pocket. Congratulations on your new purchase as well! If there is anything we can help with in the future, don't hesitate to ask! Hillside Automall Family

best experience 2015 with Jay

Jay was very helpful with the car and helping me find good insurance for my car and also everybody was very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5 star rating! We love that our staff was able to assist you with your needs. We are pleased to hear of your successful experience and truly hope to see you in the near future. Hillside Automall Family

Best Dealership in Queens #1

Thank you very much Eric.. You were Great and will be back to buy more cars from you Thanks Eric

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrea, thank you for your positive feedback. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance. Hillside Automall Family

best experience of 2015 at Hillside Auto

two thumbs up for eric jay ray and the whole entire staff love yall all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Swan, for your positive review! We are happy to know that our team is doing a great job making sure our clients leave satisfied and joyful! Let us know if you have any questions or concerns, we would love to help. Hillside Automall Family

Great Buying expeirence Best dealership EVER!!!

Thank you very much Ray and Eric. you guys are the best dealership in NYC. This is the second time purchasing a car from you guys.. You guys are great. God Bless you guys!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Irona, thank you very much for your positive feedback! We are glad to know that our employees were wonderful to you. Congratulations on your new purchase as well! We wish you the best and hope to see you again in the future! Hillside Automall Family

Hillside Automall is the place to go!!!!

Jason and Eric were phenomenal . I was not expecting to buy a car today. I came to hillside automall and met Jason. He was great and friendly. He got me into a newer car than i wanted to originally purchased.. Than later I met Eric he was great as well... I will be back to buy more cars from you guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, we are pleased to hear that you enjoyed our dealership and our employees! Congratulations on your new purchase! Let us know if there is anything more we can do for you! Hillside Automall Family

GOT MY RIDE

ERIC THE MANAGER WAS GREAT HE WORKED WITH ME. JAY THE SALESMAN WAS GREAT, HE HELPED ME WITH ALL THE INFO ABOUT THE CAR.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Moe! We appreciate you taking the time and leaving us a positive review. Please let us know if there is anything we can help you with in the future. Hillside Automall Family

awsome experience!!!!!!!!!!!! God is good

The crew was amazing in helping me get the car that i want The head Boss, Eric, and andrew really care about making you happy and leaving with the car of your dreams .. great job , i will be telling everyone about this place :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Aderinsola, congratulations on your new purchase! It makes us happy to hear when customers leave our dealership happy! We are pleased to know that you would like to recommend us to everyone. It helps us know we are doing a great job as a whole! Thank you again, for leaving a positive review and being so kind about our dealership and services! Hillside Automall Family

Couldn't have been happier at Hillside!

Came looking for my dream car... and left in it, with a BIG smile on my face. Andrew and Eric were amazing in getting me in my car and driving home in it. Great price and super financing left me driving away in the car I came looking for. Terrific service from first internet communication, to follow-up calls, financing - even detailing before I left. I will most certainly be back. Thank you Hillside Automall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, it really put a smile on OUR faces to hear that we were able to participate in making your dream come true! Our staff here at Hillside Automall does a wonderful job at building a relationship with every customer. We are pleased to hear of your perfect experience and hope to see you in the near future. Hillside Automall Family