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2018 consumer dealer award
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2018 consumer dealer award

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillside Automall from DealerRater.

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BEST DEALERSHIP !!!

Jason was warm and welcoming. He did a great job showing me different cars. The process was great, did not take too long. Eric offered refreshments while i wanted. GREAT experience will diffidently recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dee, Thank you for the 5 star rating! We are overjoyed to hear how well our staff treated you. Please contact us if there is anything more we could do for you. Thank you for recommending Hillside Automall! Hillside Automall Family

i just brought a 2009 Honda Accord 2015

Jay was very helpful and displayed a positive attitude in assisting me with my purchase. He was patient and willing to help. Thanks Jay!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrea, congratulations on your new purchase! What a great way to start the new year! Let us know if you have any questions or need any assistance in the future! Hillside Automall Family

GREAT CUSTOMER SERVICE

AFTER HAVING A BAD EXPERIENCE AT ANOTHER DEALERSHIP, ALL OF MY QUESTIONS WERE ANSWERED IN DETAIL. ERIC AND JASON WAS SUCH A HELP IN CHOOSING A NEW CAR WITH ME AND REASSURING ME THAT EVERYTHING WOULD BE TAKEN CARE OF PROFESSIONALLY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

ZACCARA, We are sorry to hear about your past experiences with other dealerships. However, we are pleased to know that you had a great experience with Eric and Jason! Please contact us if there is anything more we could do for you. Hillside Automall Family

best experience of 2015

Jay and Eric were eager to make our visit at Hillside Auto Mall a great experience. They made sure that I was comfortable with my choice. Purchasing my car here was a great choice. The salesmen were magnificent and trustworthy and I received speedy service and was able to drive home within the same day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sandy, thank you for the positive feedback! We are honored to hear that our salesmen delivered a great experience. Congratulations on your new purchase and please do let us know if there is anything we can help you with in the near future! Hillside Automall family!

Best Car dealership EVER!!!!!

Eric and Jon was great. They work fast and gave me a good deal.. Jon the salesman was very nice and the manager Eric gave me a very good deal.. Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Freddie, we are pleased to hear you got a great deal and enjoyed our services. Let us know if you have any questions or concerns, we would love to help. Hillside Automall Family

the best experience of 2015 with Jason

Jason is AMAZZZZZZING!!!! From the moment I walked in I was treated with nothing but respect. He was courteous and polite....he took the time to explain everything thoroughly. He was not pushy as other salesmen that I encountered in the past. Hillside Auto Mall is the place to go when looking for a car....he and his partners worked with me to ensure that I got the car that I wanted. EXCELLENT CUSTOMER SERVICE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive review!We are so pleased to hear that you enjoyed working with Jason. Our team definitely does a wonderful job at making sure all of the customer's needs are met. Please contact us if there is anything more we could do for you. Hillside Automall Family

Im a single mother and purchase my 1st car

Thank you Jay and Eric! I have never had anyone want to help me as much as Jay and Eric did. They were fast and knowledgeable. They really went above and beyond to help me and get me something that i could not only afford but would absolutely love. I would definitely recommend buying your next car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Tiarra! We appreciate that you took the time to leave us a positive review. Here at Hillside Automall our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know! Hillside Automall Family

best experience of 2015 with Jay

jay need to be one of manager he nose how to handle business ....and very respectful and due to that i will bring more custmers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind feedback Kendall! We are happy that you had a good experience with us. Let us know if there is anything else we can help you with in the future. Hillside Automall Family

Great buying experience

my name is tamara I came in looking for a new car and was helped by this great guy named eric he was very professional and nice also john helped I will come back if I ever want a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Tamara! Thank you for your positive review! We are happy to hear that our employees delivered a good experience. Please don't hesitate to let us know if you do need any help in the future. Hillside Automall Family

GREAT SERVICE

Purchased my 2013 Hyundai Elantra from them. They treated me with respect and they were very patient, answered all my questions. Over all I was very satisfied with the sales rep Jason and Eric the Manager. IF you are looking for a car I suggest you come here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the five star rating Junior! We are happy to hear that you had a wonderful experience with us. Let us know if there is anything more we can do for you! Please do enjoy your new Hyundai Elantra and have a fabulous New Year! Hillside Automall Family