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Torch Light Motors Inc.

(865 reviews)
Visit Torch Light Motors Inc.
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–6:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(201) 625-1129 (201) 625-1129

Reviews

(865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Torch Light Motors Inc. from DealerRater.

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Excellent service

A big thumbs up to the Torch Light Motors team purchased my car yesterday. Excellent service from Mike who dealt with the sale. Will be back in a couple of years for a new one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am really pleased

Excellent customer service, no pressure sales, with a fair price. I bought a vehicle and its been a week and I am really pleased with the car. Will recommend and use again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Excellent customer service, straight forward genuine information and help so you make your own mind up. No pushy sales and everything were made so easy and stress free. Straight talking no hassle and a great team all round. Great experience for us thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly Service

Exceptional service, friendly and very accommodating. We've recently bought a family car from Torch Light Motors. Really nice guys. Very pleased with the car and the experience of buying from this really good garage. Thanks for the tea, coffee and letting our son entertain himself in the kids’ corner whilst we visited to buy our new car. Thoroughly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Delivery was fantastic

Excellent customer service at Torch Light Motors. We dealt with jeff and we could not have asked for better customer experience. Very friendly, honest and helpful, we got a great deal on our new car! Happy customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolutely brilliant

The vehicle was well prepared and ready on time. Mike was an excellent salesman, who made me feel really comfortable about spending money. Absolutely brilliant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer beware!

Jeff is liar. I only wish I read the reviews on him before buying a vehicle from him. He assured me the car was "just serviced" but when I brought it to my mechanic because the check engine light had come on 20 miles after driving off from the lot... he gave me an oil change and said the oil was among the dirtiest he's seen. Now I have a leaking, un-drivable, very expensive paperweight... I tried calling Jeff to get some help resolving this and he stated "not my problem, it is what it is". ..... Gee, Thanks Jeff.....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Dishonest Jeff... BUYERS BRING MECHANIC

While you’re handing your money over, Jeff is the friendliest person you’ve ever met. However, onece you IEVITABLY call him because your check engine light comes on as your driving off the lot.. he becomes mean and rude and will F-bomb like a sailor no matter how calm and respectful you’re talking. Like dr. Jekyll and Mr. Hyde ...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff is very cooperative

Thank you to Mike for the service we received recently when we purchased our cars. We never felt pressured and we were given all the time and help we needed to make our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience

I needed to get a car for my son for his birthday, Torch Light Motors made my purchase very easy and it was an amazing experience buying from them. I recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.