Reviews
Excellent service
A big thumbs up to the Torch Light Motors team purchased my car yesterday. Excellent service from Mike who dealt with the sale. Will be back in a couple of years for a new one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am really pleased
Excellent customer service, no pressure sales, with a fair price. I bought a vehicle and its been a week and I am really pleased with the car. Will recommend and use again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Excellent customer service, straight forward genuine information and help so you make your own mind up. No pushy sales and everything were made so easy and stress free. Straight talking no hassle and a great team all round. Great experience for us thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly Service
Exceptional service, friendly and very accommodating. We've recently bought a family car from Torch Light Motors. Really nice guys. Very pleased with the car and the experience of buying from this really good garage. Thanks for the tea, coffee and letting our son entertain himself in the kids’ corner whilst we visited to buy our new car. Thoroughly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Delivery was fantastic
Excellent customer service at Torch Light Motors. We dealt with jeff and we could not have asked for better customer experience. Very friendly, honest and helpful, we got a great deal on our new car! Happy customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Absolutely brilliant
The vehicle was well prepared and ready on time. Mike was an excellent salesman, who made me feel really comfortable about spending money. Absolutely brilliant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer beware!
Jeff is liar. I only wish I read the reviews on him before buying a vehicle from him. He assured me the car was "just serviced" but when I brought it to my mechanic because the check engine light had come on 20 miles after driving off from the lot... he gave me an oil change and said the oil was among the dirtiest he's seen. Now I have a leaking, un-drivable, very expensive paperweight... I tried calling Jeff to get some help resolving this and he stated "not my problem, it is what it is". ..... Gee, Thanks Jeff.....
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dishonest Jeff... BUYERS BRING MECHANIC
While you’re handing your money over, Jeff is the friendliest person you’ve ever met. However, onece you IEVITABLY call him because your check engine light comes on as your driving off the lot.. he becomes mean and rude and will F-bomb like a sailor no matter how calm and respectful you’re talking. Like dr. Jekyll and Mr. Hyde ...
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Staff is very cooperative
Thank you to Mike for the service we received recently when we purchased our cars. We never felt pressured and we were given all the time and help we needed to make our decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience
I needed to get a car for my son for his birthday, Torch Light Motors made my purchase very easy and it was an amazing experience buying from them. I recommend them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car