Reviews
Highly recommend
We bought a car from Torch Light Motors in last week. They made the transaction a smooth one and even came in on his day off to complete the sale and hand over the car to us. Thank you Mike - a pleasure doing business with you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience start to finish purchasing my car from To
Amazing experience start to finish purchasing my car from Torch Light Motors. They particular was very friendly and helpful throughout. Would not hesitate to recommend them. Service was a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful guys
Mike whom dealt with us was friendly and very helpful. All the staff were very helpful and extremely friendly. The sale process was very quick. Mike showed us the vehicle and what features it had. Would certainly recommend the company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Provided excellent service
A big thank you to the team at Torch Light Motors, what an extremely professional efficient team, We are delighted with our car and the service provided was excellent. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service is brilliant
I bought a car from Torch Light Motors! Mike dealt with my sale and his customer service is brilliant. I had issues with taxing the car but they had given me a courtesy car until they sorted it out (it didn’t take long to sort out). I would definitely recommend the Torch Light Motors. Very happy with my purchase. Thank you :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The owner Jeff is the worst!!
It's Wednesday December 19th 2018 at 11:17am. I just got off the phone with Jeff, the owner because he hung up on me. DO NOT, I repeat, DO NOT buy a car from this con artist. I asked a couple of very reasonable questions about the 2008 XC90 with 112k and he did not want to answer them honestly. He was not truthfully with the answers he did give me. I recommend you stay FAR away from this dealer as they are trying to scam you out of your money. And Jeff in particular is not an honest and trustworthy person, he is a snake. I hope he reads this.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Definitely knowledgeable
Came into the sales area to be met with Mike. Most presentable, informative and helpful. Definitely confident and knowledgeable. Would certainly ask to deal with him in person again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patient and Helpful
Jeff was helpful patient and not pushy in anyway. I came here for a train station can and got exactly what I was looking for. Minor issues but nothing you shouldn’t expect from a 10 year old car. Prices are very fair for what you are purchasing. Would recommend and come back for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was looking to buy a used Volvo.
Was looking to buy a used Volvo. Contacted them several times over a multi week period for information (#of miles & price) of several different cars. Did not get a response. I guess they don't take a customer seriously who might be driving 250 miles to buy a specific car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great value and excellent service
I've bought three cars here so far. Jeff finds very clean cars and offers them at very competitive prices. The buying experience at Torch Light is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car