Reviews
Definitely knowledgeable
Came into the sales area to be met with Mike. Most presentable, informative and helpful. Definitely confident and knowledgeable. Would certainly ask to deal with him in person again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patient and Helpful
Jeff was helpful patient and not pushy in anyway. I came here for a train station can and got exactly what I was looking for. Minor issues but nothing you shouldn’t expect from a 10 year old car. Prices are very fair for what you are purchasing. Would recommend and come back for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was looking to buy a used Volvo.
Was looking to buy a used Volvo. Contacted them several times over a multi week period for information (#of miles & price) of several different cars. Did not get a response. I guess they don't take a customer seriously who might be driving 250 miles to buy a specific car.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great value and excellent service
I've bought three cars here so far. Jeff finds very clean cars and offers them at very competitive prices. The buying experience at Torch Light is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Experienced staff
Very friendly, helpful, non pushy guys. Love the slogan too and very true. Love the car I bought experienced staff. . The car is in perfect condition. Many thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealer Par Exellance
Must give a shout out to Torch Light Motors in Parlin, New Jersey. Jeff is an anomaly--a used car dealer who is credible, honest, fair, knowledgeable, trustworthy, accommodating, caring and friendly. We found the perfect car for my in-laws and it had a great maintenance record and was clean inside and out. Jeff made us feel comfortable and confident. The process was easy and stress free. It was an all around great experience and my mother-in-law got a great car. If you're in the market for a used foreign car (like the Volvo we got), Torch Light Motors is the place to go and Jeff is the guy to see!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service
Excellent customer service, no pressure sales, with a fair price. I bought a vehicle and its been a week and I am really pleased with the car. Will recommend and use again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fraud, pays for 5 star reviews!!!
I dealt with him and then had to back out of the purchase, he kept $500 of my deposit, fair enough. Then I went through his google reviews and he appears to pay for them. The first 15 people I looked at that game him 5 star reviews all reviewed the same places. His place is in NJ, they reviewed a photographer in Canada, a dental place in Alabama, a dental place in California, a flooring place in a different part of california, moving company in Virginia, dental place in Nashville, Law office in Pennsylvania. That is a lot of synchronized travel for a bunch of random people that also bought a car in New Jersey. It could be a coincendence, but I highly doubt all 15 people reviewed all the same exact businesses in the last couple years. People don't buy cars, pay movers and storage companies, wedding photos, steam cleaning and vet services in opposite ends of the continent in a three year period and they certainly don't all do it at the same businesses. I went through dozens more and the same businesses kept showing up on google reviews. I would look elsewhere.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Satisfying Car Buying Experience
Torch Light Motors is a no nonsense used car dealership that is designed to provide its customers with quality automobiles at a fair price. Unlike most used car dealerships, you don't have to worry about any follow-up trips to a mechanic after purchase. The cars on the lot are of high quality and brought up to specs ready to drive. My wife and I are extremely pleased with our purchase and plan on going back in the future. Hats off to Jeff and his team on a great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Service
I'm happy with my purchase I made from Torch Light Motors and couldn't be prouder of my great car. Thanks Torch Light Motors.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car