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Torch Light Motors Inc.

(861 reviews)
Visit Torch Light Motors Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–6:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(201) 625-1129 (201) 625-1129

Reviews

(861 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Torch Light Motors Inc. from DealerRater.

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Quality

Great experience. After doing my research & driving other Volvo's from different dealerships I decided too take the ride & look for myself( these prices can't be right or something is wrong with them) I was greeted in the lot & handed a inventory sheet. Looked at the about a dozen cars & settled on the 1st one I looked at. No haggle & fair pricing. Jeff & staff you have a new customer for life!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Staff is very friendly

A pleasant surprise!! At first we were a spectacle of purchasing a used car as we always bought new from the factory. We were Very impressed with the positive experience at Torch Light Motors. Fast and efficient with no hassles!! The staff is very friendly and knowledgeable. We highly recommend Torch Light Motors in no time hassle free! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Always courteous

No pressure, No tactics just a sincere approach in helping me get into the right car. I have visited the dealership several times and always courteous and patient is how I would describe the experience. I am very happy with the great service and have no trouble recommending these folks. Good Stuff!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They have quality vehicles

I had a great experience purchasing my new vehicle. I highly recommend Torch Light Motors to anyone. They have quality vehicles at a fair price and their staff is a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The best car buying experience ever !!!!

I purchased a Volvo XC70 from Jeff without ever driving it or seeing it and had it shipped to Bristol TN. I couldn't put into words how pleased i was when i first seen the car. It is in great condition and i wouldn't think twice about buying another one from him. If your looking for your next car purchase i would suggest you check his website he has great cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

We love car

The Car we purchased was as advertised, no hassles, no pushy salesmen. We would buy another car from this dealership. We love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love my New Volvo Xc70

If your looking for your next car purchase you need to call Jeff i purchased a Volvo XC70 without driving it or seeing it in person and had it shipped to Bristol Tn when the car arrived i was overwhelmed with joy the car was in better condition than i could have ever imagined. When i am ready for my next car purchase i will contact Jeff again and he has the best prices i have ever seen !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The right car for our needs

I had a great experience at Torch Light Motors. They were very helpful in helping us to choose the right car for our needs would defiantly recommend Torch Light Motors and also for a future car for ourselves.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome guyz

They got me in the car in less than two days. Never felt getting pushed buy a car. I would definitely recommend my family and friends go Torch Light Motors if they are in the market for a used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeff does not want your business!!

I emailed to see if a vehicle was available and get an idea about how negotiable the price was. I got an email from Jeff LaPoff informing me that the Saturn Vue was still available but no mention of if the price was at all negotiable. I informed Jeff that I had found a newer model Saturn Vue for a lower price. His response was " Riiiiight", I found that extremely rude and completely unprofessional. Because of his lack of professionalism I will give my money to someone that shows that customer service is important and that professionals is important for business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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