Reviews
The price was very reasonable
Torch Light Motors was efficient, no-nonsense, and trustworthy. There were no games and the price was very reasonable. This is a great place to buy a used car from very experienced salespeople.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We got great service
We just bought a car from that store. Great deal! Nice chevrolet, runs good,very well maintained. Special compliments to the salesman Mike. What a nice guy! We got great service and professional advices from him. I strongly recommend that place if you want to get a new good car. They have the best deals and prices. And if you need help, ask for Mike. GREAT! GREAT! GREAT!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience, thank you very much
very friendly staff: Jeff and Ernesto, nice inventory, quick processing, I love my 2008 volvo VS90
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I will definitely come back!
Jeff was amazing. He answered all my questions, was patient, no pressure like most car dealers and was truly genuine. I bought a 2007 Volvo s40 and I could not be happier. The service was amazing and the staff was very pleasant. I will definitely be back. He was very knowledgeable and the prices were very fair. No haggling which was refreshing. Wish I would have stopped here first and saved myself some stress but now I know for next time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second Volvo from Torchlight
I had purchased a Volvo 2006 S60 3 years ago from Torchlight when my other S60 got totaled by a hit and run. I had the pleasure of talking to Jeff a few times while trying to make my decision if I should upgrade to the S80 or stick with another S60. I appreciated that his main interest was Volvos so it make me very comfortable to rely on his expertise. I bought the 4 year warranty from him because I tend to keep my cars for long periods ( unless they are involved in a hit and run). The warranty alone paid for it self over the past 3 years with the usual problems on a 9 year old car. This lead to my second purchase when my moms Toyota died on her and she needed another car. I refereed her to Jeff and he felt very comfortable with him, he let her take it to her mechanic in Old Bridge. After it passing with flying colors she drove off with a 2009 Volvo S40. Jeff has been always welcoming of my moms call if she every noticed anything going on with her car and helped us. I would highly recommend him for a used car. Especially when you don't have the money for a new car. His prices are very reasonable and the cars are very clean. Kudos to his brother Mike, who was very helpful, friendly and personable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Top notch cars and staff...at very fair prices !!
TorchLight is worth a look! Jeff is so smart that he actually prices his cars where people want to buy them. no haggling required. plus he offers nationwide warranties at wholesale price, cant beat it. Anyone who has done their homework will realize they have found a top notch dealership and will be pleased they stopped in. If nothing else you get to see a whole lot of super clean Volvos with some other nice euro cars mixed in. thanks to Jeff and his gang for their help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Run for the Hills!
Purchased a Volvo wagon. I had the car for about 40 miles of driving (included the drive home). I also purchased a 2 year warranty which is not worth the paper it is printed on. Have issues with the throttle and lack of power. Jeff sent us to "his guys" in Kenilworth. A service outfit that works on Volvos. My car has been there for over 20 days. You call and call and never get a return call. After not repairing the car and hounding Jeff and "his guys" the decision is made to send it over to a Volvo dealership. The cost to fix is $1700. Of course the warranty he sold me for $800 does not cover this! I going to lawyer and the better business bureau.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Exceptional Service
Jeff made the whole process for me effortless! He was very professional, honest, and helpful. The Saab I purchased was a great deal. Fairly priced, in excellent condition, low miles, and drives great. I drove almost three hours to look at the car and it was everthing that he posted online.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Second car
I just brought home my second car from Torch Light. Picked up a 2005 Volvo S40. I come back to Torch Light because as a Volvo guy, there is no place you can see more preowned Volvos in one place then Jeffs lot. In my opinion, the buying experience is exactly as it should be... Look through cars with no pressure, and all the prices are set and presented to you right off the bat. I found the car I like, and I drove it home. Excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After long searches we always end up at Torchlight
Just bought car number three from Jeff and his team. They are very knowledgeable about every car they sell and no the ins and outs of each vehicle. In recent years we have purchased a 2004 Saab 9-3 and 2004 Volvo S60. Had great experiences with both cars, so when my 04 S60 was hit in a collision and I needed something new to replace my daily driver I looked everywhere. But in the end, nothing was as easy and hassle free as going to Torchlight where everything was explained step by step. All the cars there are well taken care of drive like a dream. Ended up getting a 2007 Volvo S40. It purrs like a kitten and I have no doubt it will around for as long as I keep it maintained.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car