Reviews
Our experience was more than excellent
Our experience was more than excellent. Jeff was not only very helpful. He treated us as though he has known us for years and went above and beyond in helping us with all transactions in purchasing a car. We did not feel any type of pressure nor feel any negativity. We will look forward to purchasing our next BMW from him. Thanks Torch Light Motors!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a wonderful experience
I serviced my Cars at your dealership and I should say I had a wonderful experience and Mike your service advisory was very courteous, polite and explained clearly what needs to be done! Thumbs up for Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
An awesome car buying experience!
From the moment that I walked into the Torch Light Motors dealership, I was greeted with friendly, smiling faces. Everyone was very pleasant to work with. This was my second time of purchasing a BMW vehicle from this dealership. Jeff was very knowledgeable about the vehicles that I had an interest and willing to make my new purchase an easy transaction. I felt very satisfied that I had gotten the best deal possible on my new BMW. I highly recommend Torch Light Motors. An awesome car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Looking forward to future again!
Mike took care of me and was very helpful in finding a car that I wanted SAAB. He was quick, reasonable, and very cooperative. Looking forward to working with Torch Light Motors in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Update on prior review
Just want to update on my prior review. I bought my 2007 XC90 early last September. Got a great deal and a great SUV. Absolutely no problems, joy drive. This guy knows what he is buying at the auctions. I can't say enough good things about the deal and the results. Thanks Torchlight Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We would just like to take the time to thank them
We went to look at a BMW that we had seen on Torch Light Motors. My husband had looked at this car several times online, so one day after work I stopped to check on the car it was still there. I went home picked up my husband and took him back out to look at the car; it was love at first sight so we did some paper work but didn?t get our hopes up. The very next day Mike our salesmen called me and told me and we could pick up the car that same night. We would just like to take the time to thank them as the car has worked out very well for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great experience!!!
What a pleasant experience for me. Worked with me to get financing so I could have the Volvo I wanted. Plus stayed late for me to pick up my car. A refreshing change after being told by the Dealerships I would never qualify for financing and should be happy with the car they kept pushing. Jeff treated me & my family with respect & was very considerate. The price was very fair. Purchased my 2005 Volvo in October 2013 & have no complaints. I would definitely recommend my friends & family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic service!!!
I wanted to send you a sincere thank you for your help with our Torch Light Motors. As a result of your fantastic service and salesmanship, we had a very smooth and expedient buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We were all very impressed
They were prompt and professional. He responded very timely to all inquiries and ultimately the price was the best. In addition, he invested over 3 hours with my wife, son and I to explain all the features of the car along with a very detail test drive. We were all very impressed with Mike.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We were very impressed.
We just made a vehicle purchase from Torch Light Motors and WOW were we ever impressed. The interest rate was not only the lowest we have ever had, but was the lowest we have ever seen. Mike, the salesman came in on his off time to ensure we were taken care of. He even came to our aid later for a lockout after another business didn?t put our keys where promised. They didn?t have to do this, but the assistance was greatly appreciated as was the no hassles & no pressure experience of dealing with the folks at Torch Light Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase