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Torch Light Motors Inc.

(874 reviews)
Visit Torch Light Motors Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–6:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(201) 625-1129 (201) 625-1129

Reviews

(874 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Torch Light Motors Inc. from DealerRater.

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volvo S60

All of the cars on his lot LOOK flawless. Jeff was very nice to speak to on the phone, but when I got there I got a few condescending answers to my questions. I got the whole spiele about buying a well maintained car. I got to see a carfax report for one the cars. It was Almost too good to be true. It was about 3 pages longer than any other carfax I've seen, with all services highlighted. He wouldn't let me keep it after I was done looking at the car. I am glad I went to a different dealer because I got the same year car with Almost 40,000 less miles for the same price. This place gave me a very bad vibe and I'm glad I did not do business with them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
10 people out of 10 found this review helpful.

Jeff LaPoff is a Terrible Human Being

Don't trust the fake reviews Jeff paid companies to put on the web for his dealership. Do yourself a favor and google a few of the names and see that all the accounts do positive reviews around the country for other xxxxxxxx that will pay for them. I almost bought a car from Jeff. He said it was "just serviced". He let me drive it and it was very hard to steer, had a bulb out, and had a CEL. "Oh yeah those will get taken care of while we are cleaning up the car for you".... ??? While I was there he was trying to push off another xc70 to a family of 4. They came back from the test drive and said it kept stalling out when starting from a stop. I'm glad to see it's still on his lot. He had guys doing bondo work in his wet dirty parking lot and then spraying over it right there. Silly me I didn't do my research before hand.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
11 people out of 11 found this review helpful.

What a wonderful environment!

What a wonderful environment to purchase a car. Mike and Jeff were so easy to work with and I got a Torch Light Motors at a fair price. We'll be back when it's time for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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After seeing many of the cars advertised online for very...

After seeing many of the cars advertised online for very reasonable prices, I visited Torch Light to see the cars in person. The lot was full of very clean Volvo's and a few other European brands... ended up buying a 2006 Volvo S60 with 42k... I've had the car for 3 weeks and love it. The buying experience was very low key and absolutely no pressure. Basically come and do as you wish. Prices are fixed but reasonable - I don't like playing games so I like this approach. I would buy here again, and I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It is an amazing car

Torch Light Motors knows how to buy cars. They treated me well through the process, were patient and represented the car accurately. It is an amazing car. Most that have seen it think it is brand new. Thanks for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is a gat way to shop for vehicles!

I worked with Jeff on both of these purchases. He and his colleagues run a first rate operation. What I love about their shop is that you can drive numerous high ends, low usage vehicles on the same streets on the same day for accurate head to head comparisons. It's quick, easy and ultra low pressure.re These guys have a simple philosophy of getting very nice vehicles, adding a reasonable markup to competitive sale price and selling without the high pressure. This is a gat way to shop for vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our experience was more than excellent

Our experience was more than excellent. Jeff was not only very helpful. He treated us as though he has known us for years and went above and beyond in helping us with all transactions in purchasing a car. We did not feel any type of pressure nor feel any negativity. We will look forward to purchasing our next BMW from him. Thanks Torch Light Motors!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a wonderful experience

I serviced my Cars at your dealership and I should say I had a wonderful experience and Mike your service advisory was very courteous, polite and explained clearly what needs to be done! Thumbs up for Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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An awesome car buying experience!

From the moment that I walked into the Torch Light Motors dealership, I was greeted with friendly, smiling faces. Everyone was very pleasant to work with. This was my second time of purchasing a BMW vehicle from this dealership. Jeff was very knowledgeable about the vehicles that I had an interest and willing to make my new purchase an easy transaction. I felt very satisfied that I had gotten the best deal possible on my new BMW. I highly recommend Torch Light Motors. An awesome car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking forward to future again!

Mike took care of me and was very helpful in finding a car that I wanted SAAB. He was quick, reasonable, and very cooperative. Looking forward to working with Torch Light Motors in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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