Reviews
Write a reviewRude Salesman
I called to speak about a diesel they had there. The sales person who answered the phone was unprofessional and short. When I mentioned that the truck seemed priced a little high based on what I know of the vehicles, he immediately hung up on me. I attempted to call back and got rejected. Not how a potential buyer should be handled.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kay, Please let me apologize. I'm very sorry but I can't find any info showing we had a call from anybody by this name from an Atlanta,GA number anywhere prior to the 5th. What is your phone number? I'd like to discuss this with you. We sell a lot of vehicles to out of state buyers with no issues and we will do whatever we need to correct this if it was for sure us. We look forward to speaking with you soon to resolve this. Thanks again.
Lemons and Lies
If you're looking for some shady folks and some lemon cars then this is the place for you. I bought a 2011 Honda Odyssey from Autos and More and now I wish I hadn't. Part of the deal was that Autos and More would replace the DVD player. To "fix" the DVD player they disconnected the battery overnight. This reset the DVD player for 3-4 days and then it wouldn't reset at all. On top of the DVD issues the transmission started slipping and jerking. This apparently caused the motor mounts to fail. These failures occurred less than 500 miles from me leaving the dealership. When I called the dealership they said that they couldn't help me and gave me a number to a place to fix it. The bottom line is that I've been out right lied to and these people are not trustworthy people. Do yourself a favor and buy a car from a reputable dealer, these guys are just junkyard dealers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
2006 Ford F250
Great dealer! Great customer service! Great people! I will buy from them again. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Nissan Maxima
This is the second car we've purchased from autos and more. They are fair and honest. Roger and Steve are great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2011 Ford F350
We came from Morristown, TN to find a truck....we found one!! Great customer service...Thanks guys!!! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2011 Honda Odyssey
We came all the way from Chattanooga, TN for a Great deal!! Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2006 Chevrolet 2500HD Silverado 4x4
Steve was great to deal with. I drove over two hours from North Carolina to buy a truck. Got a great Duramax at a great price from some great guys! I highly recommend Autos and More.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2007 Lincoln MKX
Enjoyed working with Steve. Prompt response to my emails and calls and buying process was simple. Nice dealership and pleased......
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
08 Chevy Tahoe Z71
We drove from Rainsville,AL for this Chevy Tahoe. Great customer service! Steve was very helpful. We couldn't be happier!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2007 Ford F350 Harley Davidson Truck
Great People! Great Deal! Great Truck! It was worth the drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase