Reviews
Write a reviewExtremely Disappointing Experience - Misleading and
Extremely Disappointing Experience - Misleading and Unethical Practices I recently had a highly disappointing experience with this car dealership. After finding a car I liked and going through the process of securing financing, I was assured by the salesperson that the vehicle was ready for purchase, despite them mentioning a minor steering issue that was being addressed. Upon arriving at the dealership and test driving the car, I immediately noticed a concerning noise coming from the steering wheel. When I inquired about this issue, the salesperson downplayed it as a simple strut noise, despite my reservations. Unfortunately, I decided to proceed with the purchase and drove the car home, only to discover that the problem was far more serious than initially portrayed. The car now requires a new steering box, resulting in unexpected repair costs exceeding $3000. It is incredibly disappointing that the dealership knowingly sold me a vehicle with significant issues, putting my safety and that of my 3-year-old daughter at risk during the long journey home. This kind of misleading and unethical behavior is unacceptable and reflects poorly on the integrity of this establishment. I urge potential customers to exercise caution and thoroughly inspect any vehicle before making a purchase at this dealership to avoid falling victim to similar deceptive practices.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We drove from Greensboro, NC to purchase a 2016 SS
We drove from Greensboro, NC to purchase a 2016 SS Camaro. Roger was great at responding and keeping me updated on the status of the car until we could get there. Very pleased with the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They went over and beyond to make my mom happy with her
They went over and beyond to make my mom happy with her new car. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Hybrid - Great Experience!
A Great Experience!! Steve and Roger at Autos and More in Knoxville were great to deal with! The drive from Madisonville was well worth it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The guys at Autos & More were easy to work with, very
The guys at Autos & More were easy to work with, very helpful, and made the car buying process as smooth as possible! I'll definitely call on them next time I need a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truck Family
I drove to Autos and More from Sharps Chapel, TN to look at a 2016 F-150 4x4. Steve Bell worked with me and got me a great deal on a really sharp lifted truck. Thanks! P.S. My dad bought his truck about a year ago from them also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drove 8hrs for a 2013 WRX
I drove eight hours from West Plains, MO to Autos and More in Knoxville, TN to buy a 2013 Subaru WRX they had on their website.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people to deal with!
Great people to deal with! Very honest and fair throughout the entire process. I would definitely recommend Roger to anyone looking for a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people to deal with!
Great people to work with! I’d recommend them if you need a vehicle. Honest and fair! Couldn’t have been any easier. Roger was extremely helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing salesperson / Excellent vehicle condition
I went to Autos & More on Clinton Hwy in Knoxville to look at a Red 2012 VW Beetle and the gentleman was amazing and the car was in excellent condition and we ended up buying it. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase