Reviews
Write a reviewExtremely Disappointing Experience - Misleading and
Extremely Disappointing Experience - Misleading and Unethical Practices I recently had a highly disappointing experience with this car dealership. After finding a car I liked and going through the process of securing financing, I was assured by the salesperson that the vehicle was ready for purchase, despite them mentioning a minor steering issue that was being addressed. Upon arriving at the dealership and test driving the car, I immediately noticed a concerning noise coming from the steering wheel. When I inquired about this issue, the salesperson downplayed it as a simple strut noise, despite my reservations. Unfortunately, I decided to proceed with the purchase and drove the car home, only to discover that the problem was far more serious than initially portrayed. The car now requires a new steering box, resulting in unexpected repair costs exceeding $3000. It is incredibly disappointing that the dealership knowingly sold me a vehicle with significant issues, putting my safety and that of my 3-year-old daughter at risk during the long journey home. This kind of misleading and unethical behavior is unacceptable and reflects poorly on the integrity of this establishment. I urge potential customers to exercise caution and thoroughly inspect any vehicle before making a purchase at this dealership to avoid falling victim to similar deceptive practices.
Extremely Disappointing Experience - Misleading and
Extremely Disappointing Experience - Misleading and Unethical Practices I recently had a highly disappointing experience with this car dealership. After finding a car I liked and going through the process of securing financing, I was assured by the salesperson that the vehicle was ready for purchase, despite them mentioning a minor steering issue that was being addressed. Upon arriving at the dealership and test driving the car, I immediately noticed a concerning noise coming from the steering wheel. When I inquired about this issue, the salesperson downplayed it as a simple strut noise, despite my reservations. Unfortunately, I decided to proceed with the purchase and drove the car home, only to discover that the problem was far more serious than initially portrayed. The car now requires a new steering box, resulting in unexpected repair costs exceeding $3000. It is incredibly disappointing that the dealership knowingly sold me a vehicle with significant issues, putting my safety and that of my 3-year-old daughter at risk during the long journey home. This kind of misleading and unethical behavior is unacceptable and reflects poorly on the integrity of this establishment. I urge potential customers to exercise caution and thoroughly inspect any vehicle before making a purchase at this dealership to avoid falling victim to similar deceptive practices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We drove from Greensboro, NC to purchase a 2016 SS
We drove from Greensboro, NC to purchase a 2016 SS Camaro. Roger was great at responding and keeping me updated on the status of the car until we could get there. Very pleased with the purchase.
We drove from Greensboro, NC to purchase a 2016 SS
We drove from Greensboro, NC to purchase a 2016 SS Camaro. Roger was great at responding and keeping me updated on the status of the car until we could get there. Very pleased with the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They went over and beyond to make my mom happy with her
They went over and beyond to make my mom happy with her new car. Thanks!
They went over and beyond to make my mom happy with her
They went over and beyond to make my mom happy with her new car. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Hybrid - Great Experience!
A Great Experience!! Steve and Roger at Autos and More in Knoxville were great to deal with! The drive from Madisonville was well worth it!
Toyota Hybrid - Great Experience!
A Great Experience!! Steve and Roger at Autos and More in Knoxville were great to deal with! The drive from Madisonville was well worth it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The guys at Autos & More were easy to work with, very
The guys at Autos & More were easy to work with, very helpful, and made the car buying process as smooth as possible! I'll definitely call on them next time I need a vehicle.
The guys at Autos & More were easy to work with, very
The guys at Autos & More were easy to work with, very helpful, and made the car buying process as smooth as possible! I'll definitely call on them next time I need a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Truck Family
I drove to Autos and More from Sharps Chapel, TN to look at a 2016 F-150 4x4. Steve Bell worked with me and got me a great deal on a really sharp lifted truck. Thanks! P.S. My dad bought his truck about a year ago from them also.
Truck Family
I drove to Autos and More from Sharps Chapel, TN to look at a 2016 F-150 4x4. Steve Bell worked with me and got me a great deal on a really sharp lifted truck. Thanks! P.S. My dad bought his truck about a year ago from them also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drove 8hrs for a 2013 WRX
I drove eight hours from West Plains, MO to Autos and More in Knoxville, TN to buy a 2013 Subaru WRX they had on their website.
Drove 8hrs for a 2013 WRX
I drove eight hours from West Plains, MO to Autos and More in Knoxville, TN to buy a 2013 Subaru WRX they had on their website.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people to deal with!
Great people to deal with! Very honest and fair throughout the entire process. I would definitely recommend Roger to anyone looking for a vehicle!
Great people to deal with!
Great people to deal with! Very honest and fair throughout the entire process. I would definitely recommend Roger to anyone looking for a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people to deal with!
Great people to work with! I’d recommend them if you need a vehicle. Honest and fair! Couldn’t have been any easier. Roger was extremely helpful!
Great people to deal with!
Great people to work with! I’d recommend them if you need a vehicle. Honest and fair! Couldn’t have been any easier. Roger was extremely helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing salesperson / Excellent vehicle condition
I went to Autos & More on Clinton Hwy in Knoxville to look at a Red 2012 VW Beetle and the gentleman was amazing and the car was in excellent condition and we ended up buying it. Thanks!
Amazing salesperson / Excellent vehicle condition
I went to Autos & More on Clinton Hwy in Knoxville to look at a Red 2012 VW Beetle and the gentleman was amazing and the car was in excellent condition and we ended up buying it. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase