Reviews
Chen was great start to finish.
Chen was great start to finish. Reccomend highly. Very professional and very patient. Quality car buying experience. Would buy again and recommend to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Charles, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This place is awesome.
This place is awesome. Great customer service. Robert was great to work with. If they have a car you want go there and ask for Robert
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark, thank you so much for your positive comments about Audi Grapevine! Feel free to reach out to us if you need anything. Have a wonderful day.
Very helpful staff.
Very helpful staff. Very knowledgeable. AJ has a wealth of experience. Came in for an oil change and they helped me sort some other things out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Christian, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! Please don't hesitate to reach out if there's anything additional we can do for you.
Kelvin is always so good at providing the right service
Kelvin is always so good at providing the right service for my vehicle. His quick and quality service is very reliable. He is aware of my car history and provides the best recommendations to keep it running well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roopa, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
i felt like i literally walked in and my service was done
i felt like i literally walked in and my service was done in a jiffy. couldn?t believe the great service i received. didn?t feel like i wasted any time. would definitely come back here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Anthony Butler was a great advisor.
Anthony Butler was a great advisor. Any question I had was answered right away. Definitely bringing my car again here to get it served again especially since they offer out payments loans to help out with the payment of the car repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Frank, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please let us know if there is anything else we can do for you; we are more than happy to help!
My experience with getting my car serviced was great!
My experience with getting my car serviced was great! Anthony went above and beyond to make sure I had the best experience. Christian the service manager was great as usual.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Felicia, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.
As always, it?
As always, it?s always a pleasure doing business with the dealership. I enjoy taking my car to this dealership. Great service. Kelvin always provides the best service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linda, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.
I had an incredible car buying experience at Audi
I had an incredible car buying experience at Audi Grapevine. From the moment I walked in, Pedro the gm, made the entire process smooth, stress-free, and enjoyable. Pedro was knowledgeable, professional, and genuinely cared about helping me find the right vehicle. What stood out the most was how he treated everyone?with respect, kindness, and top-tier service. It?s clear that Pedro goes above and beyond not just for his customers, but for everyone who walks through those doors. I couldn?t be happier with my new car and the service I received. Huge thanks to Pedro and the entire team at Audi Grapevine. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jessica, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent customer service, very communicative and
Excellent customer service, very communicative and dealership is very well maintained. Kelvin is very personable and I appreciated the attention to detail today!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carmen, we're happy you found Kelvin to be so supportive during your experience here at Audi Grapevine. Please let us know if there is anything else we can do for you; we are more than happy to help!