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Easterns Automotive Group of Sterling- C

(1,187 reviews)
Visit Easterns Automotive Group of Sterling- C
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- C from DealerRater.

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Fun times.

Fun times. Elvi was very helpful and patient. Over all very good experience thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Very friendly and helpful staff.

Very friendly and helpful staff. Would recommend this dealership to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

I recently had the pleasure of purchasing a Kia K5 LXS

I recently had the pleasure of purchasing a Kia K5 LXS from Easternmotors in Sterling, VA, and I couldn't be happier with my experience. From the moment I walked in, the atmosphere was welcoming and filled with excitement. Eddie was the representative who assisted me, and he was nothing short of exceptional. Eddie's approach to customer service was fantastic – he made me feel extremely valued and respected as a customer. His knowledge about the Kia K5 LXS was impressive, and he was able to answer all my questions, which really helped me feel confident in my decision to purchase. The buying process was smooth and stress-free. Eddie's professionalism and the dealership's efficient procedures allowed me to walk out feeling not only confident in my purchase but overjoyed with the new addition to my life. The sense of excitement I felt driving off the lot was a testament to the great service and the quality of the vehicle I had chosen. In conclusion, if you're in the market for a car, I highly recommend visiting Easternmotors in Sterling, VA. Ask for Eddie, and you're sure to be taken care of with the highest level of professionalism and courtesy. I'm now a proud owner of a Kia K5 LXS, and I have Eddie and Easternmotors to thank for an unforgettable buying experience. --- Happy Customer Chiya C.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

Had a good experience our car dealer Darius was a really

Had a good experience our car dealer Darius was a really nice guy who made the process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Quick and Easy Service.

Quick and Easy Service. All questions answered and didn’t have to wait long like I expected. Staff member Deon exemplified superb customer service. Will definitely recommend this specific location to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

Excellent support and great explanation.

Excellent support and great explanation. Customer will definitely get satisfied with Eastern. Awesome experience with Eastern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Salesman was very professional yet still personable.

Salesman was very professional yet still personable. Went above and beyond to find best deal to fit our needs as well as being thorough in explaining all details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Very easy to work with and made sure I was satisfied and

Very easy to work with and made sure I was satisfied and happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Fue atento, amable y nos brindó los servicios necesarios

Fue atento, amable y nos brindó los servicios necesarios para poder decidir en qué carro comprar, nos ayudó para que el banco nos financiara nuestro auto, con unas cuotas no tan altas. Espero no tener problemas con el auto y así recomendarlos como los mejores…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Elie got me approved on 50000$ AMG Benz as a first time

Elie got me approved on 50000$ AMG Benz as a first time buyer he is really patient and great at what he does no stress sale come see him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.