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Easterns Automotive Group of Sterling- C

(1,187 reviews)
Visit Easterns Automotive Group of Sterling- C
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- C from DealerRater.

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From my experience, a bunch of liars .

From my experience, a bunch of liars . Totally disrespectful they tell you they’re gonna give you a call back and answer your concerns , You never hear from them they don’t have the common decency to return your calls. it’s total disrespect once they have you’re signature on the dotted line they could care less about you if I knew what I knew today I would’ve never dealt with them. If you can take your business somewhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Deon did everything in his power to make sure I left

Deon did everything in his power to make sure I left today with a vehicle. For that I will make sure to bring all my friends to him. Thank you Deon for a great experience. PS. I called out of work to do this but it was well worth it. 100000/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Elie was a pleasure to do business with.

Elie was a pleasure to do business with. He worked diligently to get me into a vehicle that fit my income. I am now a new owner of a 2022 Tesla M3.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Made the process so quick and easy and stress free!

Made the process so quick and easy and stress free! Everyone here is exceptional I would recommend everyone if I can

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The salesmen were kind and thoughtful, and candid.

The salesmen were kind and thoughtful, and candid. It was an easy process to fill out the paper work and I felt they made every effort to work with my circumstances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

They are very responsive, attentive, and helpful.

They are very responsive, attentive, and helpful. We enjoyed the experience, and we are leaving with a car that is a great fit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Amazing experience!

Amazing experience! The sales team including Eddy Hernandez and sales Mangers were amazing! Got me a Tesla 3! Will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

I recently visited Easterns Automotive and had a

I recently visited Easterns Automotive and had a fantastic experience. The dealership has a great selection of vehicles, and the staff is incredibly professional. I was especially impressed with Deon, the salesman who assisted me. He was extremely helpful, knowledgeable, and made the entire process smooth and stress-free. Deon took the time to understand my needs and recommended the perfect car for me. I highly recommend this place and Deon to anyone looking for a great car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Darius was great and really knows his stuff.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jason, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

nice staff.

nice staff. fast process. helpful and informative. not overly pushy or involved unless needed. word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.