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Easterns Automotive Group of Sterling- C

(1,187 reviews)
Visit Easterns Automotive Group of Sterling- C
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- C from DealerRater.

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Deon was great, he helped get what I was looking for and

Deon was great, he helped get what I was looking for and traded my car without any hassle. He took his time and make sure I walked out with my new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

My wife and I didn’t think we had any chance of getting

My wife and I didn’t think we had any chance of getting approved. But with a new baby and a toddler we needed something more reliable and figured we’d try. We got approved and got a nicer car than we thought we would ever be able to get. Eli and Craig were great!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Eli was very friendly and welcoming.

Eli was very friendly and welcoming. He was efficient and did everything he could to help us get into what we needed. Great environment, very clean!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Elie was great and personable.

Elie was great and personable. Helped me understand how the car worked and open about the finances opportunities available for financing the car. Overall experience with the company was excellent, with great offers for financing vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Deon did everything in his power to get me approved,I'll

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Sai, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Deon was great.

Deon was great. Thanks for a great experience. I’ll recommend all of my friends and family

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Saidi , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Professional treatment.

Professional treatment. All went well. Salesman was honest and knowledgeable. Very pleased with the transaction

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

Super fast process.

Super fast process. Was able to get approved with bad credit for the car I wanted!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Great no haggle experience, the car I requested was here

Great no haggle experience, the car I requested was here and ready to test drive. Including test drive purchase out the door in under two hours. Eddy was a pleasure to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

Customer service was excellent!

Customer service was excellent! Elie and Craig were fantastic to work with. The whole process was smooth. We will definitely be coming back to get their assistance in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!