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Easterns Automotive Group of Sterling- C

(1,186 reviews)
Visit Easterns Automotive Group of Sterling- C
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- C from DealerRater.

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I had an excellent experience buying from Elie at Eastern

I had an excellent experience buying from Elie at Eastern Motors. The professionalism at this dealership and customer service was AWESOME!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service & great buying experience with Sergio!

Excellent service & great buying experience with Sergio! Will buy again from Easterns Sterling in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

Eddy - thank you for going above and beyond , making this

Eddy - thank you for going above and beyond , making this process as easy as possible !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

My experience at Easterns Sterling today was the best.

My experience at Easterns Sterling today was the best. Sergio helped me through all the process, he is the best. Look for him if you go to Easterns Sterling

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

I am gonna start my Car financing but without specifying

I am gonna start my Car financing but without specifying the credit check. They pulled it. Even I asked it would not affect like soft I wanted.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Excellent service, will come back in the future.

Excellent service, will come back in the future. Sergio did an awesome job in getting me a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

For my first DC car dealership, emoloyees were very

For my first DC car dealership, emoloyees were very helpful from the moment we called. Educational, helpful and friendly did their best to help us throughout the car purchasing process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Came in today I knew I had bad credit elie pulled a

Came in today I knew I had bad credit elie pulled a miracle he is so patient and really honest highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Mr.Sergio was amazing. He was very patient & quite

Mr.Sergio was amazing. He was very patient & quite efficient. My husband & I. Are quite pleased/impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

ELIE got me in a Tesla with bad credit situation he

ELIE got me in a Tesla with bad credit situation he really was patient with me and explained to me how finance work great work ethic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.