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Easterns Automotive Group of Sterling- C

(1,197 reviews)
Visit Easterns Automotive Group of Sterling- C
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling- C from DealerRater.

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Great experience, helpful and attentive team, good

Great experience, helpful and attentive team, good price, nice cars, nice showroom, nice clean bathroom

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Eddie is a great guy!

Eddie is a great guy! Stayed late to help me get my dream truck! Great service

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Sergio was awesome!

Sergio was awesome! Super friendly, easy to talk to, and really helped me find what I was looking for without any pressure. The whole process was smooth and stress-free. Definitely recommend hitting him up if you're car shopping!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

Car buying process was quick and easy.

Car buying process was quick and easy. Eddie was welcoming and friendly throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

Eddy was awesome and so personable!

Eddy was awesome and so personable! He made the process of getting a car great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

Eddie was great in helping us get a car and even stayed

Eddie was great in helping us get a car and even stayed late to complete the process! Craig Dewey was horrible we didn’t directly talk with him but could hear him upset.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your Easterns experience. Your feedback as a customer is very important to us as we continue to improve and expand our company.

Very happy with my purchase!

Very happy with my purchase! Eddy was very helpful and explained everything perfectly and professionally. I have zero complaints!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Eddy was a great salesman.

Eddy was a great salesman. He worked with me at my own pace and helped me understand my rates, and made this such a seamless process. I am happy with the choice i’ve made. Thanks Eddy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

They are very professional .

They are very professional . Giving me all the necessary information I needed. They make sure I I know the details of the car I brought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

I had a great experience working with Ellie at Eastern

I had a great experience working with Ellie at Eastern Motors. From start to finish, he was super patient, professional, and just easy to talk to. He explained everything clearly without rushing me or trying to push anything, which I really appreciated. Ellie is mature beyond his years you can tell he takes his job seriously and genuinely cares about helping people. He made the whole process smooth, answered all my questions, and made sure I was comfortable every step of the way. On top of all that, he was just really courteous and respectful, which goes a long way in a sales environment. If you're thinking about going to Eastern Motors, definitely ask for Ellie. You’ll be in good hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!