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Napleton's Mid Rivers Kia

(1,521 reviews)
Visit Napleton's Mid Rivers Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2016 consumer dealer award
New (636) 875-1495 (636) 875-1495
Used (636) 875-1510 (636) 875-1510
Service (877) 438-0110 (877) 438-0110

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's Mid Rivers Kia from DealerRater.

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Great experience!!

Great experience working with Jason and Cam over at Napelton Kia! Will be sending all my friends and family over to Napelton Kia! Thanks for such a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Madie, we're glad you found Jason & Cam informative and helpful. We appreciate the referrals and any additional questions you might have; please don't hesitate to reach out to us. Thanks again, Ravonda Price, Regional Customer Relations Manager, 636.926.1528.

Great Experience

Worked with Thomas Grice and he did a fantastic job. Very knowledgeable! I appreciate how personable he was and not pressuring us. Would recommend him to anyone looking to buy a new Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Arucker, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thomas at Mid Rivers Kia

Great experience with Thomas helping us all the way. He found what we were looking for and communicated professionally throughout the process. Test drive and explanations were helpful to learn the features on the Telluride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Smile & Kind

Thomas was very kind & helpful. Wonderful smile. No pressure, just helped me in every way. I purchased my vehicle with confidence! Thank you Thomas!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Linda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Thank you Napeton Team specially Mayssam.

Thank you Napeton Team specially Mayssam. It was really fun and enjoyable experience! Would definitely come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Thomas is great!

Thomas was a great salesman. Helped me get into a great car within the same afternoon. Friendly, helpful, and honest. If you’re shopping here, ask for him. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tristan, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Mid Rivers Kia! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent sales experience with Mayssam.

Excellent sales experience with Mayssam. He is very knowledgeable, sent me home with the beautiful Telluride SX P

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The best seller!

Thomas you are amazing!! The salesman Thomas Grice was extremely attentive and dedicated! I am very satisfied with your service! Thank you for help us!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gabriela, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Used Kia

Came in looking for a used car for my daughter and Thomas Grice was great help he made sure my needs were met and I walked away a satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Anthony, thank you for your kind review; we are happy to pass along your comments to Thomas here at Napleton's Mid Rivers Kia! We hope you continue to choose us for all your automotive needs! Take care!

Thank you!!

Went in to look at options for a used car and was so relieved from the help I got. I’m very new the whole getting a car thing and Thomas was able to break everything down for me as simple as possible. Truly an amazing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Robinson, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!