Reviews
No pressure
Thomas is a great salesperson. I appreciate his relaxed approach to the process and that I did not feel any pressure to make any decisions on a vehicle I wasn't sure about. Answered all of my questions and addressed any concerns I had promptly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Mid Rivers Kia! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
A great place to buy a car!
Thomas was super helpful and a delight to work with. I would recommend both him and this dealership to anyone. Thanks a lot be back soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Antuan, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Thomas was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing and thorough!
Thomas is amazing! Friendly, not pushy, answered all of our endless questions and made sure we understood everything we were signing. It was refreshing to have a pleasant experience at a car dealership! Will be a customer again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Amanda, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.
The dealership was ordinary however our sales person Cam
The dealership was ordinary however our sales person Cam Bugnitz was outstanding! Very personable and friendly, very genuine! Kept us updated during the sales and delivery process. Cam is the reason we bought our Kia from this dealer. He made the experience enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So awesome!
So awesome! Loved the big pencil! Made the experience 10x better with that alone! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my car !
Love my car !! Ask for Jovany. He was super nice and made the process easier.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
i had a great experience!
i had a great experience! i recommend jovany to anybody looking for a new car here. he was very helpful and answered all of my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience I’ve had.
Best car buying experience I’ve had. Jovany answered every question I had and made the process easy! Ask for him if you’re looking for a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic experience with Thomas G.
Fantastic experience with Thomas Grice from start to finish. Thomas worked with us very diligently to ensure we were getting into the right vehicle for our family. He was very knowledgeable and professional without losing the human touch that so many seem to miss. Give that man a promotion!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason And Erin, we're glad you had a wonderful experience with Thomas, and he was able to assist you with finding the right vehicle for your family. This review was passed along to his boss. We hope you continue to choose us for all your automotive needs! Take care! Ravonda Price, Regional Customer Relations Manager 636.926.1528.
Very knowledgeable and helpful
Very knowledgeable and thorough. Received great information from Cam Bugnitz. He went over the car”s features with us and answered all of our questions. Extremely helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Don, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!