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Grappone Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (603) 369-4399 (603) 369-4399
Used (603) 369-4823 (603) 369-4823
Service (603) 369-4543 (603) 369-4543

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grappone Ford from DealerRater.

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We had a great experience with our new purchase and...

We had a great experience with our new purchase and trading out of our unfavorable lease. Jason was easy going and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My (our) purchase was beyond my original need or want....

My (our) purchase was beyond my original need or want. The entire experience was A+...This is the best, perhaps, vehicle I will own since I moved to NH in '96...Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sales staff were helpful without being pushy. They gave...

Sales staff were helpful without being pushy. They gave me plenty of time to drive and check out vehicles over several days. Questions were answered well. I was offered a loaner while they did some add-on work to my new vehicle, and the work was finished sooner than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

After searching for a minivan that we could afford, we...

After searching for a minivan that we could afford, we connected with Scott and let him know our preferences for make, model, cost and year. Within a few days, Scott had what he believed to be the perfect vehicle for us, even though it wasn't our first choice. We set up a test drive appointment, and we were not disappointed! After only a couple of hours, we were driving home our purchase. Everyone at the dealership was friendly, professional and courteous, and the process was expedient. Scott and your dealership will be highly recommended to our friends and family for their future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a very good experence with jason and the service...

I had a very good experence with jason and the service and sales people. I would reccomend that anyone looking to buy a new or used vechile give grappone a call you will be surprised at how hard they work for you. thanks again jason and graponne sales and serivce.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a poor experience at a different Mazda dealership...

I had a poor experience at a different Mazda dealership prior to going to Grappone Mazda. I am so glad I went to Grappone! The difference was like night and day. They have a freindly staff, great pricing, and great car selection. We were able to make a deal over the phone before I even stepped foot into the dealership! They paid me top dollar for my trade-in, and I was able to purchase the exact Mazda 3 I wanted at an awesome price! I would definitely recommend Grappone to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Started our search on the internet-Kristina was quick to...

Started our search on the internet-Kristina was quick to respond with information and a great price. Went in for a test drive and John was personal and friendly. He walked us through the entire process and made sure we left knowing our new car in and out. From internet, to sales to financing, we couldn't have asked for better service. Chris Bassett was exceptional. Highly recommend John and the team at Grappone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was a very painless and friendly purchase. Internet...

This was a very painless and friendly purchase. Internet pricing was fair and led to successful negotiations on my trade. I will definitely will give Grappone the opportunity again when I am in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ashley was very prompt in calling us back when we did an...

Ashley was very prompt in calling us back when we did an application over the internet. John was great in helping us find the best price for us and when we had some issues he took care of them no questions asked. Example: The vehicle had brake light issue and he had it taken care of right away and the car was not cleaned well at all and also had that taken care of promptly. I would recommend Grappone Ford to others and will give them Ashley and John's names.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Using internet made a good connection with sales Truck...

Using internet made a good connection with sales Truck was ready for demo when I arrived Delivery on truck was quick and pleasant Everything was ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.