Reviews
Write a reviewWe had a great experience with our new purchase and...
We had a great experience with our new purchase and trading out of our unfavorable lease. Jason was easy going and a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My (our) purchase was beyond my original need or want....
My (our) purchase was beyond my original need or want. The entire experience was A+...This is the best, perhaps, vehicle I will own since I moved to NH in '96...Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales staff were helpful without being pushy. They gave...
Sales staff were helpful without being pushy. They gave me plenty of time to drive and check out vehicles over several days. Questions were answered well. I was offered a loaner while they did some add-on work to my new vehicle, and the work was finished sooner than expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After searching for a minivan that we could afford, we...
After searching for a minivan that we could afford, we connected with Scott and let him know our preferences for make, model, cost and year. Within a few days, Scott had what he believed to be the perfect vehicle for us, even though it wasn't our first choice. We set up a test drive appointment, and we were not disappointed! After only a couple of hours, we were driving home our purchase. Everyone at the dealership was friendly, professional and courteous, and the process was expedient. Scott and your dealership will be highly recommended to our friends and family for their future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a very good experence with jason and the service...
I had a very good experence with jason and the service and sales people. I would reccomend that anyone looking to buy a new or used vechile give grappone a call you will be surprised at how hard they work for you. thanks again jason and graponne sales and serivce.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a poor experience at a different Mazda dealership...
I had a poor experience at a different Mazda dealership prior to going to Grappone Mazda. I am so glad I went to Grappone! The difference was like night and day. They have a freindly staff, great pricing, and great car selection. We were able to make a deal over the phone before I even stepped foot into the dealership! They paid me top dollar for my trade-in, and I was able to purchase the exact Mazda 3 I wanted at an awesome price! I would definitely recommend Grappone to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Started our search on the internet-Kristina was quick to...
Started our search on the internet-Kristina was quick to respond with information and a great price. Went in for a test drive and John was personal and friendly. He walked us through the entire process and made sure we left knowing our new car in and out. From internet, to sales to financing, we couldn't have asked for better service. Chris Bassett was exceptional. Highly recommend John and the team at Grappone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was a very painless and friendly purchase. Internet...
This was a very painless and friendly purchase. Internet pricing was fair and led to successful negotiations on my trade. I will definitely will give Grappone the opportunity again when I am in the market for another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ashley was very prompt in calling us back when we did an...
Ashley was very prompt in calling us back when we did an application over the internet. John was great in helping us find the best price for us and when we had some issues he took care of them no questions asked. Example: The vehicle had brake light issue and he had it taken care of right away and the car was not cleaned well at all and also had that taken care of promptly. I would recommend Grappone Ford to others and will give them Ashley and John's names.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Using internet made a good connection with sales Truck...
Using internet made a good connection with sales Truck was ready for demo when I arrived Delivery on truck was quick and pleasant Everything was ready
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car