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Executive Kia

(2,854 reviews)
Visit Executive Kia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–5:30pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 7:00am–2:00pm
Sunday 11:00am–4:00pm Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (203) 599-4955 (203) 599-4955
Used (203) 599-4002 (203) 599-4002
Service (203) 439-3825 (203) 439-3825

Reviews

(2,854 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Executive Kia from DealerRater.

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Solid dealership and service center!

Solid dealership and service center! Would recommend getting your service done here with executive Kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

Everything always goes very smoothly when I need to go

Everything always goes very smoothly when I need to go there! And the staff is very professional and pleasant to talk with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ann Marie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

Despite the wait time, the staff is very friendly and

Despite the wait time, the staff is very friendly and accommodating. Great customer service! My car was carefully inspected and I was told what work needed to be done… they even drove my son and I up the street to grab lunch because we were there for awhile.Had great experience !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to see based on our rating that Rachel and Jake provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

Went there looking for Kia Sportage Hybrid, they had one

Went there looking for Kia Sportage Hybrid, they had one but not the color I want. Wafa help me to find the car, color and provide me with the estimate price and time to get my car. I even get the car earlier then estimated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Kia Sportage! If there is anything Ouafaa and our team can assist you with in the future, please let us know. John Goglettino General Manager

Very helpful and very fast i had a pleasant experience

Very helpful and very fast i had a pleasant experience and was very satisfied with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

Easiest car purchase I’ve ever had.

Easiest car purchase I’ve ever had. Went in, car was in stock and was able to take it home by 2 that afternoon. Would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Mark, for your feedback on your recent visit to Executive Kia. It's great to hear that we were able to assist you and that you had such a positive experience. John Goglettino General Manager

First and foremost the dealership is undergoing

First and foremost the dealership is undergoing construction and preparing for a gorgeous dealership next summer, therefore, there should not be any negative reviews in regards to the dealerships construction, it is what it is, nothing to complain about. Secondly, I met this wonderful wonderful saleswoman Wafa, oh my god she was a breathe of fresh air. She is the kindest and most understanding person I have ever met! She listened to me like really listened and paid attention to my financial situation, she did not for one second try to sell my a car that I could not afford, she actually placed herself into my shoes and understand what I needed, and how much I could afford. Wafa is truly a genuine, kind, compassionate woman and she will go above and beyond and fight for the best price of your new or used car, she won’t take no for answer! I am referring all my friends and family to Wafa. The sales manger Mark is another phenomenal human being, he was not pushy and also very understand and very very very kind on the appraisal on my trade in. Him and I talked and laughed like we were old friends. Carlos the finance manager, understood my financial situation which was not good at all, fair credit, bankruptcy etc. Not only did he get me approved with a reputable bank, he was able to get my prior interest rate a lot lower with my new car financed through a reputable credit company, he truly looked at my financial situation, did not try to add on “extra” packages to the deals, great experiences. I will always return to this dealership due to my beyond wonderful experience with Wafa, Mark and Carlos, as far as the construction, get over yourself, your there to buy a car and deal with amazing staff, your not there to rate poorly on the appearance of a construction renovation, get over yourself because you are truly missing an amazing experienced with these excellent people. And no I do NOT work for them and no they did NOT PAY me to write this, I am a registered nurse, a people person, and when someone like Wafa Mark and Carlos genuinely care for their customers then they deserve an excellent review. Thank you all again, I am loving my 2025 KIA Soul❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Ouafaa, Mark, and Carlos were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Kia Soul! Thank you for choosing Executive Kia! John Goglettino General Manager

Consumer response

I meant to say MIKE sales managers and NOT Mark, sorry for confusion. Deon Milardo

Great service, nice employees and were respectful and

Great service, nice employees and were respectful and communicative. Pleasure to work with. Took two attempts to get my car fixed tho for AC issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

I have visited this particular Kia dealership on more

I have visited this particular Kia dealership on more than a few occasions and continue to tell my friends how pleased that I am with the way that they run their operation. They are always courteous, but most of all, I appreciate their honesty. The video showings are an added plus. Great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! Rachel and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

They have great customer service and are available to

They have great customer service and are available to Answers all my questions . Will get.back to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager