Reviews
Both Doug and Rick were very thorough, personable,and
Both Doug and Rick were very thorough, personable,and professional! The new service and sales building is very impressive!
Both Doug and Rick were very thorough, personable,and
Both Doug and Rick were very thorough, personable,and professional! The new service and sales building is very impressive!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One of the best experiences I’ve had with a dealership.
One of the best experiences I’ve had with a dealership. Everyone was great, they went above and beyond, and I’m thankful to have found them! Ouafaa, Jorge and John even stayed late after the dealership closed to make sure I was able to drive home that night. Definitely one of the best dealerships in CT!
One of the best experiences I’ve had with a dealership.
One of the best experiences I’ve had with a dealership. Everyone was great, they went above and beyond, and I’m thankful to have found them! Ouafaa, Jorge and John even stayed late after the dealership closed to make sure I was able to drive home that night. Definitely one of the best dealerships in CT!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to hear you had one of your best experiences with us. Ouafaa, Jorge D and John were happy to stay late to make sure you could drive home your Kia that night. Thank you for your feedback and enjoy your new Kia. John Goglettino General Manager
Today was a great day I want to thank Carl and his team.
Today was a great day I want to thank Carl and his team. Thank you so much for taking the time to fix my car now it runs great.Thank you;)
Today was a great day I want to thank Carl and his team.
Today was a great day I want to thank Carl and his team. Thank you so much for taking the time to fix my car now it runs great.Thank you;)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad Carl and his team took the time to fix your Kia K5 and that it’s running smoothly now. We appreciate you sharing how the service went and look forward to assisting with your Kia in the future. Thank you for the kind review. Carl Maratta Service Manager
I’ve purchased roughly ten new or used vehicles from
I’ve purchased roughly ten new or used vehicles from dealerships over my lifetime, and you never really know what you’re going to get when you reach out. Sometimes you’re treated like a valued customer, and sometimes, not so much. When I started looking nationwide for a Kia EV6 for my family, I had a pretty clear idea of what I wanted. My last vehicle was purchased in 2019, and I thought with today's public reviews, reputation rankings, and pricing aggregation sites, most dealers would be hesitant to use the sketchy tactics I used to encounter. Silly me - I was honestly surprised how many of them are still playing games with serious customers who are ready to buy. That’s why I’m genuinely happy to write a stellar review for Executive Kia. The Kia corporate site showed Executive Kia had a CPO EV6 in the trim level and feature set I wanted. Their website made it easy to do my homework: the Carfax was readily accessible, they had a no-haggle price listed, and everything looked straightforward. I live about 150 miles from the dealership, so I couldn’t just drop in and see the car before deciding. But between the Kia CPO warranty and the fact that I was ready to move quickly if the price was truly the price, I reached out. The sales manager (Mike) and my salesperson (Mo) got back to me almost immediately and provided all the details I needed - in writing - so I could make an informed decision. From start to finish, the process was smooth and transparent: no funny business, no unexpected fees, and the final interest rate they secured for me was even better than their initial estimate. My son and I actually took an Amtrak to pick up the car. Mo and Steve in finance welcomed us, treated us with kindness and integrity, and nobody tried to hard-sell us on a bunch of add-ons. (I did opt for the gap insurance - yes Steve, good call.) We were in and out in about 90 minutes, and even that was only because we showed up 30 minutes early for our appointment. In 30+ years of buying cars, this was one of the best buying experiences I’ve had. I expected the car to be a dream (it is!), but I didn’t expect the buying experience to be one as well. I wasn’t compensated in any way for this review. I just believe in giving kudos where they’re deserved. A+ all around. Thanks again, Executive Kia - especially Mo and Steve.
I’ve purchased roughly ten new or used vehicles from
I’ve purchased roughly ten new or used vehicles from dealerships over my lifetime, and you never really know what you’re going to get when you reach out. Sometimes you’re treated like a valued customer, and sometimes, not so much. When I started looking nationwide for a Kia EV6 for my family, I had a pretty clear idea of what I wanted. My last vehicle was purchased in 2019, and I thought with today's public reviews, reputation rankings, and pricing aggregation sites, most dealers would be hesitant to use the sketchy tactics I used to encounter. Silly me - I was honestly surprised how many of them are still playing games with serious customers who are ready to buy. That’s why I’m genuinely happy to write a stellar review for Executive Kia. The Kia corporate site showed Executive Kia had a CPO EV6 in the trim level and feature set I wanted. Their website made it easy to do my homework: the Carfax was readily accessible, they had a no-haggle price listed, and everything looked straightforward. I live about 150 miles from the dealership, so I couldn’t just drop in and see the car before deciding. But between the Kia CPO warranty and the fact that I was ready to move quickly if the price was truly the price, I reached out. The sales manager (Mike) and my salesperson (Mo) got back to me almost immediately and provided all the details I needed - in writing - so I could make an informed decision. From start to finish, the process was smooth and transparent: no funny business, no unexpected fees, and the final interest rate they secured for me was even better than their initial estimate. My son and I actually took an Amtrak to pick up the car. Mo and Steve in finance welcomed us, treated us with kindness and integrity, and nobody tried to hard-sell us on a bunch of add-ons. (I did opt for the gap insurance - yes Steve, good call.) We were in and out in about 90 minutes, and even that was only because we showed up 30 minutes early for our appointment. In 30+ years of buying cars, this was one of the best buying experiences I’ve had. I expected the car to be a dream (it is!), but I didn’t expect the buying experience to be one as well. I wasn’t compensated in any way for this review. I just believe in giving kudos where they’re deserved. A+ all around. Thanks again, Executive Kia - especially Mo and Steve.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s fantastic to know our transparent pricing and accessible Carfax made your EV6 search easier. We’re proud Michael, Mohammad, and Stephen provided clear information and a welcoming atmosphere throughout the process. Thank you for sharing this experience and congratulations on the new ride. John Goglettino General Manager
Always pleasant.
Always pleasant. Knowledgeable staff, prompt service They treat me like a valued customer, friendly, helpful, knowledgeable, and very easy to work with
Always pleasant.
Always pleasant. Knowledgeable staff, prompt service They treat me like a valued customer, friendly, helpful, knowledgeable, and very easy to work with
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you highlighting our team’s friendly, knowledgeable approach and prompt service. We’re glad you felt like a valued customer and that servicing your Kia Sportage was straightforward. We look forward to assisting you again.
Always pleasant and easy to work with!
Always pleasant and easy to work with! Rick always takes the time to answer my questions
Always pleasant and easy to work with!
Always pleasant and easy to work with! Rick always takes the time to answer my questions
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our service team. We’re glad they provided friendly support and took time to address your questions during your Kia Seltos service. We look forward to assisting you again.
Clean, new and more enjoyable than the old building.
Clean, new and more enjoyable than the old building. Staff just as nice and reliable.
Clean, new and more enjoyable than the old building.
Clean, new and more enjoyable than the old building. Staff just as nice and reliable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear that our updated facility made your visit more comfortable and that our team remained friendly and dependable. It’s great to know your Kia Sportage Hybrid received the care you expected in this fresh environment. Thank you for sharing your experience.
Courteous and efficient Taken on time, informed and
Courteous and efficient Taken on time, informed and updated us on progress Thank you for taking such good care of us
Courteous and efficient Taken on time, informed and
Courteous and efficient Taken on time, informed and updated us on progress Thank you for taking such good care of us
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our team was on time and kept you updated. Taylor is glad you felt well cared for during your visit. Thank you for trusting us with your Kia.
Information was well explained by the technician.
Information was well explained by the technician. Overall a very pleasant experience. Repairs were completed in a timely manner.
Information was well explained by the technician.
Information was well explained by the technician. Overall a very pleasant experience. Repairs were completed in a timely manner.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear Tyler provided clear explanations and that your Kia’s repairs were completed promptly. We’re glad your visit was pleasant from start to finish. Thank you for sharing your feedback.
I have been doing business with Kia since the year 2000.
I have been doing business with Kia since the year 2000. I am on my fourth Kia car and I love it. Everyone at the dealership is very friendly and knowledgeable.
I have been doing business with Kia since the year 2000.
I have been doing business with Kia since the year 2000. I am on my fourth Kia car and I love it. Everyone at the dealership is very friendly and knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your Kia for over two decades and for choosing us again for service. We’re glad our friendly and knowledgeable team continues to meet your needs. We look forward to caring for your Kia on your next visit.
