Sullivan Auto Trading Inc.

Bought Volvo and yes I know it's a used car but paid about $30k for the car had it a month and a half and drove 1500 miles and antifreeze leaked everywhere. I'm 3 hours away from them. When I called and talked about it with them I said should I take this to Volvo they said no just a local repair shop that I trust cause it would be cheaper. Then after I had it repaired and called them back and sent the invoice they said oh you should have let us pick up the car on our roll back and let us fix the car, we won't pay after a shop repairs? Well that was never offered to me at all was just told take it to a shop. So much for doing business with a nice Christian shop... If I was told this from the beginning I would have let them pick up the car and had them repair the car... it was never offered I feel it was just something for them to say after the fact cause they didn't want to pay to beginning with...

I can't say enough good things about this dealership! Sullivan's is family owned and operated and it shows. This is the forth car we have purchased from them. They are extremely fair and always take good care of us. They stand behind their cars and I am so grateful to have a place to go that I can trust.

Shannon promptly contacted me regarding my inquiry and made every effort to answer any questions I had. She actually followed up with me in a few days to access my interest and to see if we could complete to sale.

We had an excellent experience at Sullivan Auto Trading Inc. Everyone assisting us was friendly, helpful, and professional. We've purchased two cars from them, and even though we're an hour away, we would probably go to Sullivan first when looking for our next car.

I was dealing on a Honda CRV EXL ,very nice vehicle but beware of the $1497 processing Fee !! I thought the new car dealerships were crooked.

Family owned small business which goes above and beyond to make the customers feel welcome. Honest broker which gave the best deal on cost, mileage, fees and trade in offer of the several car dealerships I visited. Thanks Will and Zoya for all the help!

Tengo un vehículo Hiunday Tucson 2019. Fue muy mal y el motor se rompió. Este concesionario reconoció mi coche el 19 de diciembre de 2023 y lo llevó para verificar la garantía. Y después de varios días lo llevaron al motor pohanca en FREDERISBURG exactamente el 5 de enero de 2024. Desde el día del daño, solo me dicen que sea paciente y nada más. He pagado cinco cuotas de 400 dólares en cuotas más cien seguros sin poder disfrutar de mi vehículo. Tampoco me dieron la opción de un coche de préstamo. La verdad es que no recomiendo a estos distribuidores porque cuando te van a vender te tratan como a un rey. pero el postventa es muy malo. No te ayudan en nada. Además, nunca entiendo que los coches Hyundai son los peores. Y la garantía es peor. No entiendes Respuesta del propietario Hace 4 horas Esta reseña no es de ningún cliente nuestro ni de nadie con quien hayamos hecho negocios. amigo, el coche fue comprado a nombre de Álvaro Salazar Ospina. y siempre que se llame al concesionario. Nos dijeron que no tenías nada que hacer. Que esto ya correspondía al distribuidor de pohanka Hiunday FREDERISBURG. Habló con la Sra. Vanessa y nunca devolvió ninguna llamada. Ojalá los tiempos de respuesta al comprador fueran así de eficientes para decir que es mentira que se compró el vehículo en este lugar. El vehículo se compró el día 19 de diciembre de 2022

Sullivan auto traders was very professional to deal with. I am not a local customer. I'm over 75 miles away. Madison Carter was very professional and trying to help my needs and work with me. Due to a family issue I was not able to make an appointment, but looking forward to do business with this dealership in the future

Horrible dealership after the sale. Don’t buy here, especially online!!! 3/4 a tank of fuel, only 1 key fob, and no Owners manuals on a low mileage 2020 Acura MDX we paid over $30k for. Buy elsewhere. No contact regarding those issues after the sale. Stay away from Zoya, a younger female salesperson with little or no knowledge of how proper car sales works. Even after speaking with the owner, Will about negotiating a price; we were never contacted after the sale. $400 for a 2nd fob, and $89 for a new set of Owners manuals is ridiculous and should have been the dealers responsibility, not ours…

I usually don’t write reviews but I have seen some negative reviews on Sullivan auto and wanted to provide my perspective. I will say that reading some of the negative reviews worried me as I went through the process but can say with confidence that they were a pleasure to do business with and I would definitely buy from them again. I live in Boston and was purchasing a 2020 Land Rover Discovery from them. The price was definitely the best I saw out there. But since I was buying remotely, they allowed me to get an independent mechanic to do a full inspection and the car came back with good marks (just some minor issues which Sullivan fixed). I was getting the car delivered to Charlottesville which Sullivan took care of and made it very seamless. We’ve only had the car for a couple of weeks but so far so good. The only issue I would bring up is sometimes it was hard to get in touch with people while going through the process and that extended the timeline out a bit but that was a relatively minor issue.