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Michaud Mitsubishi

(1,040 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,040 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Thank you!

Amazing service! I had the pleasure of buying a new car and it wouldn't have been possible without Mary kate, she was always available to answer any questions I had, was patient with me throughout the whole process and gave the best service she could possibly provide for me. On top of it all, I have bad credit and didn't think getting a new car was achievable or even practical for me but with the help of Mary Kate Fisher she made everything possible. Thanks Mary Kate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Great Dealership!

Just purchased my 3rd vehicle with Michaud Mitsubishi had a great experience Kyle was an excellent help and salesman. I highly would recommend new customers to this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

my go-to dealership

I have bought my last 4 cars with this dealership and have never been disappointed in their product or their service and this recent purchase was no different. I dealt with David Parker who made me feel comfortable and went out of his way to get me the best deal possible. Rich , his manager was kind and patient with a customer who had little idea what it was that i wanted. Jared was easy going and very thorough when it came to the paperwork . Thanks Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The best dealership to purchase a car!

My experience at Michaud Mitsubishi rates excellent in my opinion and I would recommend this dealership to anyone looking for either a used or new automobile. Personnel are very knowledgeable, courteous, and friendly! They go the extra mile to satisfied their customers. Couldn't ask for anything more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Kyle as well as other sales representatives made buying a new car easy. No pressure and felt confident in my decision. Vert good experience. Will recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome!!

I would high recommend going to this dealership! Peter was awesome and made everything super easy. The process was not difficult at all and I didn’t spend all day in the dealership signing paper work and all that. In and out within an hour. Great variety of cars as well I looked at several pick up trucks. Great great place everyone is super nice and goes above and beyond to meet your needs!! Very very happy with my first experience buying a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Helpful and worked well with us

Kyle and the sales dept worked so well with my wife and I on purchasing our GMC Sierra. Kyle listened to what we were looking for in a truck and was amenable to our requests. It was a pleasure for a task that can be daunting and time consuming. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great car buying experience

Kyle was extremely helpful with my purchase of a Dodge Ram ProMaster. Able to answer or get the answer to any question I had. All the staff I dealt with were very helpful. I will come here first when looking for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Awesomely Unbelievable

The written word, though powerful and seemingly undeniable when used properly, may lack the absolute thoroughgoing required to adequately impart my conviction that the Service Department of Michaud Mitsubishi has developed beyond the point of self aculazation and has now exceeded it's own potential. I own a Mitsubishi and a Ford. My recent visit was for routine maintenance on the Ford. Michaud Service can expertly maintain any make and model commonly on the road today. Should there be any lingering curiosity as to my avoidance of the local Ford shop, I would direct you to the ratings and reviews for that facility. That's Unbelievable, though not in a good way. Paul and Craig are always great to deal with when I'm in for service and the addition of Crystal solidifies the strongest front end rotation in the league. Also noteworthy is how Crystal was recently promoted from the business development department. Congratulations Crystal! Yes, a family owned business with deep roots in the community offering advancement opportunities from within it's own ranks. Unbelievable? I think not! I recommend the Michaud Auto Group without hesitation. Next time you're in the area, stop by either of their locations. The coffee is always fresh, popcorn and assorted goodies are plentiful, and your experience will be unbelievable.... In the best way possible. Oh, and should you be spending time with your granddaughters, there's also a putting green, an ample supply of balloons, and plenty of that "feel good dealership" experience to recognize everyone's worth.. Family Business = Family Values.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Trading in a lease and buying a used vehicle

They helped me get out of my lease and into a used vehicle. Without me doing a thing. That was great. They had a great selection of cars to choose from . Just a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.