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Michaud Mitsubishi

(1,040 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,040 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Excellent Team!

Thank you! This car buying process was made fast, easy and fair! When I picked up the car I asked for some help connecting the blue tooth and everyone stopped by to give a hand or check in. Our whole family is quite happy with our purchase and Mary Kate's service as well as everyone else we encountered! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Phenomenal

Mary Kate was extremely thorough and precise in her sales approach. I was approached by her immediately when walking through the door with a friendly greeting and a smile. She did a wonderful job explaining the sales process and her knowledge of every car on the lot was impeccable. This was my first time buying a car and I must say that Mary Kate has made me a part of the Michaud family for life. Everyone who goes to this dealer should seek out Mary Kate she really wants to put you in the car that best suits your personal needs, From the entire process from start to finished seemed custom tailored to fit my needs and I am very grateful for that. Jared in the finance office was also very friendly and helpful. He talked me through finance options and made me feel very comfortable buying my first car. Jared did a great job explaining how everything with the financial aspect of buying a car worked and putting it in terms that was clear, precise and easy to understand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mary Kate Fisher

Mary Kate Fisher was very patient and very helpful. Mary Kate went out of the way to make sure we were well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bought a used gmc terrain

They were very helpful throughout the process. I have purchased many cars before and this was so stress free. I was even able to have my car the same day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

used car purchase experience

We were very pleased to work with Joe. He did his very best to answer all our questions and find the used vehicle that best met our requirements. Obviously we bought, but even after transaction he still tried to give us additional help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Patient and helpful.....

Joe was amazing and patient with me. He accommodated my twin boys and my chaotic schedule all during a major storm. He is knowledgeable and efficient. I highly recommend buying from Joe!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New car

Kyle Delegge, I would like to thank you for taking the time to make me feel comfortable about choosing my new car, When you knew how stressed I was trading in my old 2009 car, you made sure I sat in it, and helped me realize it was the best decision I could make. My Husband and I are grateful and hope your 2018 is as wonderful as you have just made ours :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great atmosphere. Friendly staff.

Joe did a great job making us feel comfortable with our purchase. We had our twin boys with us and he made it quick and fun for them to be there. I would recommend him to anyone and I will be back to him for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They Treat You Right

I’ve purchased two Outlander’s here and I’m here today for routine maintenance. The people are friendly and helpful which is genuine here vs. what I’ve experienced other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sign then delivery!

This is my third lease with Michaud Mitsubishi...I get the Outlander Sport AWD...it is a terrific ride and always a painless leasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.