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Lithia Chrysler Jeep Dodge of Twin Falls

(291 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (855) 349-6822 (855) 349-6822
Used (855) 349-6831 (855) 349-6831
Service (855) 349-6833 (855) 349-6833

Reviews

(291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Reanna was very good highly recommend quick and very well

Reanna was very good highly recommend quick and very well communication thank you all for being so kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Felicia, we're delighted to hear that Reanna provided excellent service at Lithia Chrysler Jeep Dodge of Twin Falls. Thank you for the recommendation and kind words!

I would recommend this dealership to anyone found a car i

I would recommend this dealership to anyone found a car i loved and the salesman made it super easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Chrysler Jeep Dodge of Twin Falls! We are thrilled to have earned your recommendation. We will be sure to provide the same great service to anyone you send our way.

No pressure buying is what we experienced when we bought

No pressure buying is what we experienced when we bought our used jeep grand Cherokee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Chrysler Jeep Dodge of Twin Falls! We are happy to see that you enjoyed our low pressure car buying experience. Until next times, safe travels!

Bought 2017 mazda 3 have had it less than 6 month and the

Bought 2017 mazda 3 have had it less than 6 month and the transmission has went out. it was making a noise when we bought it mechanic said it was the new brakes on it took foe a check at mazda the brakes and rotors are bad so it never had new brake and the Transmission has went out. I would never recomend that anyone buy a car here the will lie, just to get the car sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jerrett, Thank you for making us aware of the issues with your Mazda 3. It is important to our team that your concerns are promptly addressed. At your convenience, please contact me so that we may go over the available options. Luc Hoang - Service Manager - 208.733.5776

Reanna Loveland is very helpful and professional.

Reanna Loveland is very helpful and professional. Answered all my questions and went above and beyond. I couldn’t have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Max, we're so glad to know that Reanna provided you with such a great experience at Lithia Chrysler Jeep Dodge of Twin Falls. We appreciate your feedback and hope to see you again soon!

Juan Castro was very helpful, knowledgeable and

Juan Castro was very helpful, knowledgeable and professional. made the buying process very easy. I had more than a few questions and he walked me through all of them. I would recommend him to anyone looking for a car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Juan was able to assist you and make your car buying process easy at Lithia Chrysler Jeep Dodge of Twin Falls. We appreciate the recommendation, and we'll be here if you need anything in the future!

They sold me a 2021 Chrysler Certified Pacifica that had

They sold me a 2021 Chrysler Certified Pacifica that had supposedly been through a 125 point inspection. When I took possession I found two obvious broken components. The dealer refused to pay for the cost I incurred to fix the components. They ignored my repeated communications. I have filed a complaint with the Consumer Protection Division of the Idaho Attorney General Office.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jonelling, Thank you for reaching out and expressing your concerns. It is important to our team that your questions surrounding this issue are addressed and proper clarification is provided. Please feel free to contact me at your convenience. Joey Guevara - Sales Manager - 208-735-7751

Consumer response

I prefer to work through the Attorney General at this point.

Great experience.

Great experience. Reanna was very professional and helpful with all my questions. I will definitely be recommending be recommending this place to all my friends becouse of her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Esteban, we're so glad to know Reanna was able to assist you with your questions at Lithia Chrysler Jeep Dodge of Twin Falls. Thanks for recommending us!

Got me in the car I wanted Mark help me every step of the

Got me in the car I wanted Mark help me every step of the way made me feel comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! We appreciate your support. Come visit our team again soon!

Searching for my new Jeep Gladiator led me to Lithia Jeep

Searching for my new Jeep Gladiator led me to Lithia Jeep of Twin Falls, I inquired about a Jeep online and they reached out to me. Did the deal via text messaging, after agreeing on a price. Drove 300 miles on a late Sunday afternoon to make the purchase. The staff stayed afterhours to finalize the deal and I drove home in a new Gladiator Jeep!!! My salesman Juan Castro, was very knowledgeable of the vehicle being purchase. Set up the Jeep App on my phone and went over all the things on the computer in the jeep. Did several follow ups with me. Excellent customer service. Well worth the drive to do business with Lithia in Twin Falls. They out performed the dealer in Nampa Idaho. If you are looking aa vehicle please give them a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that our team at Lithia Chrysler Jeep Dodge of Twin Falls was able to assist you in finding your new Gladiator! It's fantastic that Juan could provide such knowledgeable service and follow-ups. We appreciate the kind words, and we hope you enjoy every mile with your new ride!