Balise Nissan of Warwick

We purchased our 3rd car from this dealership, our second one with Brandon who helped us out in this process. Taking a different approach we decided to negotiate through email and eventually made it into the dealership to speak in person to finalize details. One thing that I unsure of was for this internet promotion the pricing is already priced aggressively, so negotiation is strict. But upon more research on what I was looking for the car was priced 3000 lower than what KBB was quoting me, so that was a plus. Always looking for more off I was able to get new tires, a couple of complimentary oil changes (which normally is for new car purchases from what I was told at this location), and new splash guards in the rear (the ones on it were scuffed slightly. In addition, I was able to get a few more hundred off that agreed price which I was hoping for more but from research the deal was already pretty good. I was glad we were able to repeat purchase here because of the success that we've had in the past. Being a certified Nissan car it came with a warranty, although with the other options they offered I decided to only take the standard warranty. The woman I dealt with for the financial portion I feel was a little disappointed that I didn't purchase any additional warranties, but in the end it's was I want and not what they would hope I would purchase. I recommend this place to anyone looking for friendly sales reps and negotiable prices.

After being introduced to Joe, the Parts Mgr., at a function in CT, I followed up with him a short time later as I had a 2013 vehicle that I was assisting a family member to sell. It was worth the 2 hour drive from Connecticut to make the sale when conducting business with such a reputable dealer. Joe was upfront, personable and honest. He took care of all discussions with Mark the Sales Mgr. and Scott the GM and had the entire deal settled before I drove up. Balise offered a better price for the car than CarMax and the sales process was streamlined and efficient. All I had to do was walk in, sign a few papers, hand them the keys and walk out. Both Scott and Mark were very polite and professional even taking time out of their busy day to personally thank me for coming up. It was refreshing to finally walk into a dealership that remembers what customer service is really about.

This place is horrible. Treat customers really bad. Do not recommend this place to anyone

I use to come here and get my 2008 Nissan Altima coupe a regular oil change and tire rotation. I am from New York but go to school in the area so I thought this place would be trustworthy. I decided to buy 4 brand new tires and two new brake pads and rotators (so they said I needed) needless to say I spent a lot of money here. I got my car back and my car was totally out of alignment-I mean terrible driving conditions. I called them back the next day and said to bring it back in. They took my car in and said they "fixed" it. I kid you not my car was still shaking! I thought maybe it's the new tires?! But I couldn't stand the shakiness as I went over 65mph. I brought it back to them and a mechanic came in the car as I drove it. He said he felt the shakiness and definitely needed to align it and balance it. As I waited in complete shock that I was back here again the sales lady that I have been in contact with proceeded to inform me that when I got the new tires their alignment machine wasn't working! How could you send a customer on the road with out aligning their tires?! I was convinced this was the last time I would be back, but I felt the same shakiness when I drove back home! This time the manager took a spin with me. But he proceeded to tell me that it was from a prior curb hit. When I asked him to show me the hit he couldn't and made it sound like I was a bad driver. I couldn't believe it! I took my car to a different auto body shop and my car was back to normal!! These mechanics do not know what they are doing nor do the managers. Completely rude! Took too much of my time that I don't have as I am a college student. And took total advantage of a young female. I do not recommend Nissan Balise services to anyone!

I was scammed into leasing 2012 murano...supposively my rate should have been 300-400 per month and now im in a lease for 600 per month...how is this even possible. I thought when you lease a car it would be cheaper...do not buy or lease from this dealer, unless you want to dig deeper into your pocket.

not very good , they are trying to sell used rental cars misrepresented as just off of lease, watch out, I was looking for a Sentra and 3-4 were former daily rentals and Mike kept referring to them as lease turn ins..... They were priced ok if they were not previous daily rentals and 4 of them smelled so bad

Mike Sepe promised how nice a Chrysler town and country was, lied about the odors, scratches, and how they would work with me on financing. Well his idea of working on my credit was to tell me how bad my credit is and how they could help me as they had a bank connection at a lending institution. They almost had me at 21% until my sister told me to contact Pawtucket credit union. They approved me as a first time auto loan buyer, at less than half the rate. I was even talking to a Representative of the bank and she suggested I try a dealer closer to the bank, I am sure glad I did, Purchased a really clean van, better warranty and a less money plus less miles and it had better/newer less worn matching tires. I found my salesman Mike Sepe to be arrogant and very rude as if he did not want to be bothered by selling used vans, plus I felt he hated where he was working as he had nothing good to say about his co-workers. I need to be careful as I am a single mother thank goodness my sister set me on the right path.

I recently bought a used 2005 Ford F-150 and the buying process couldn't be easier. I was offered more than expected for my trade and the price of the vehicle was very fair. Branden Potter was my salesman and he was friendly and made the buying process easy. Everyone else I encountered at the dealership seemed friendly as well. So far, I love my new (used) vehicle and hopefully everything goes well with it. I would buy from, and recommend, Balise again.

11/12/12 went for oil change and rotate tires. car ready, paid bill, looked at my car and knew they did not rotate the tires. this is called "obtaining $ under false pretenses." $ involved is minimal, much more concerned that the needed service was not performed. showed manager how I had the tires marked and knew they did not rotate the tires even though it said they did on paperwork and charged me for it. got credit card payment voided. still need to get tires rotated, now I have to spend another hour of my time, go somewhere else and get this done. there is absolutely no question in my mind that the tires were never rotated-- they are still marked and I still have my notes as to the position of the tires before and after my appointment. I will never go back to a Balise Nissan dealership.

Few words can actually describe an individual character as accurately and absolutely as the word integrity. It seems to encompass a formula that includes many facets of an individual mindset and actions, which ultimately reveals his true nature. Integrity cannot be legislated or taught, though it can be modeled and encouraged. Most people will demonstrate a form of integrity at some point in their lives, especially when it is personally convenient. Many others use good judgment in their daily interactions; it is their modus operandi. These are individuals who sincerely attempt to do the right thing for the right reasons, thereby being individuals with integrity. Those who exercise it are well known and respected for it. Chris Jutras is known as an individual with integrity.