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(289 reviews)

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Very professional and helpful in finding the right

Very professional and helpful in finding the right vehicle for us. Both Rich and Jared were a pleasure to work with which allowed us to come to a fair and reasonable agreement on the purchase. Both sales and service worked together to allow the truck to be ready in a couple of days. Thank you everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We have purchased three cars from Concord Nissan & each

We have purchased three cars from Concord Nissan & each time our experience was better than before. We only worked with, in our opinion, the best sales person there Jamie McDonald. On each purchase she went above and beyond any sales person we have ever dealt with. Her understand & compassion made our buying a pleasure. No pressure from her, but a sincere understanding in what we wanted & what our budget was. Also working in our behalf was Dennis. After our many visits & three purchases he also worked in our favor. We must say that buying a car is stressful like buying a home. We want certain things, & Jamie made sure we didn't go over our prices. Her understanding and taking the time with us, without any pressure made our buying experience a pleasure. I will only deal with Jamie because I know she works for us. I will recommend her to anyone we know who wants to buy a car. Jamie will not disappoint them. A true honest, caring & knowledgeable person. Thank you Jamie for all your help. Keep up the good work a credit to Concord Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We were very happy with our service with Concord Nissan.

We were very happy with our service with Concord Nissan. Service Advisor James Marsh and Brendon our mechanic who performed the 60,000 mile service on our 2017 Nissan Rouge, also met the two owners of this dealership who were extremely helpful to me for reimbursing two service coupons. Very honest, helpful and understanding We would highly recommend this dealership to anyone looking for service our purchasing a vechicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the Great review and we enjoy hearing that you service with us. We are family owned and very easy to do business with us no matter if it's service or sales. Thank you !

Between the day I test drove a car to the day that I test

Between the day I test drove a car to the day that I test drove multiple cars and ultimately decided to purchase my Murano; Rich, Dennis, Adam and Jared all made the process simple,fast and probably the most painless car purchase I've ever made!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything I mean everything, was as promised.

Everything I mean everything, was as promised. From the negotiations to the bed liner at no charge. Richard K Boyd 111 Was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rich Boyd was great!

Rich Boyd was great! He got my wife and I each into our own new vehicles. She couldn't be happier! Thanks Rich!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Found Richard to be informative, helpful, not pushy and

Found Richard to be informative, helpful, not pushy and considerate of my needs. Professional in the full sense.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Hands down the best dealership!!!

Warren Anderson and the entire sales department at concord nissan went above and beyond to provide us a relaxing experience .We recommend concord nissan if you are looking for vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review and we enjoy hearing from our customers. The car buying experience should be easy and it's always exciting to take home a new car!! Enjoy

help in a bad situation

Unfortunately my car died unexpectedly but Ellen and the team at Concord Nissan helped take a bad situation and turn it in to a good new car shopping experience. My family has bought cars through Concord Nissan for years and the customer service they provide is excellent. When my car died i gave them an idea of what i was looking at and they helped to get me in to the car i wanted. Thank you again Ellen and everyone at Concord Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the very nice review. We are happy that we could of help and gave you a shopping experience that you deserve.

Got me the vehicle I wanted (2023 Frontier, Long Bed)

Got me the vehicle I wanted (2023 Frontier, Long Bed) from another dealership much more quickly than I had expected. Rich worked with us to go over all of the electronics in the vehicle, and even took the time to program our phones to the truck's bluetooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.