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(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto World from DealerRater.

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Great service

Very helpful in getting my son into first car he bought. Helped get good financing and were very professional. I would buy another car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommend

Purchased a van from Dan at Auto World. Him and the rest of his staff were a pleasure to work with. I did have one issue after purchase and he got me in right away to fix it for me. Best car dealership around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience at Auto World

I took my car to Auto World because I needed work done to it. Everyone who works there is very respectable. They helped me find what I was looking for and they started working on my car the day the parts came in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Loved the experience will be back

Gotten every car in my family from there and will be back for many more. Current pickup I have has gone over 200k and will go many more

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

I bought my car from here and customer service was great! I had a couple of minor issues after I bought it and they had me bring my car in and took care of me quickly. The owner is very personable and made sure that I was completely satisfied before my purchase was complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto World customers for Life!

We purchased our Ford SUV in November and absolutely love it! The level of patience in finding just the right fit for our family was extraordinary! The customer service and professionalism was top notch! The knowledge and passion all the employees have there is abundantly clear! I wouldn’t put my trust in anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repeat customer, bought 2 vehicles

I have bought 2 trucks from them over the last 10 year. Both ran great and I still have one of them. I wouldn’t go anywhere else for my vehicles. fantastic family run business! 🙌🏻🙌🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great business and great car

Bought my last Tahoe from him and will be buying from him again! Stood behind the vehicle he sold and had zero issues since I’ve owned it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away.... stay far away.....

This place is a joke. Owner is a joke service is a scam. Car is broken and I owe thousands on it. You have been warned to the highest degree.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.

The most warming fun way to purchase a new and awesome vehi.

If you would like to have a warm hospitable car buying experince as well as a new dealership that is from service to sales to the operator hospitable friendly and has your back for life , then look no further then purchasing any jeep product or simply any car new or used , on the lot of Autoworld Petaluma . I purchased my first car with this dealership on a wim 18 years ago and have bought 4 vehicles from them in the past 20 years . A few years ago when my Jeep was paid off and the gas prices were rising I went to a Ford dealership and purchased a new car for commute only . IT WAS A 4 YEAR NIGHTMARE AT THE FORD DEALERSHIP IN SANRA ROSA . I recently decide to get rid of that vehicle as well as the nightmare that just keep acuring at the Ford dealership and yearned for that no nonsense family oriented customer care that I was accustomed too at Autoworld for 20 years . So I just purchased a brand new 2019 Jeep. Let's just say that it feels so good too be in great hands as well as my family being secure while travel with my Jeep Family again . Thank You Edgar my sales guy . As well as the finace manager that was AWSOME and a Fat I LOVE AUTOWORLD to the service department . All the associates that I come into contact with at AUTOWORLD Petaluma are just amazing . Thanks so much ! A. MERINO . XXOO ???????🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.