Skip to main content

Reviews

(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto World from DealerRater.

Want to share your experience with this dealership?

Write a review

Terrible owner. Terrible service. ZERO communicati

The owner of this business is a complete sqeezeball. From the moment I bought the car There were issues. A week after purchase, the heating core went out. Since then I have owned the car for two years- problem after problem. Taking my car in for service is a joke. This last time took me three times in 6 months of dropping the car off- and they didn’t even look at it. This last week- they kept my car for 6 days- and my car is in the same condition. When I proceeded to talk to the owner- he screamed and cussed me out- telling me I am u grateful. He was yelling so loud my coworker next to me could hear him. I would NEVER purchase or recommend this service. I believe they should be put out of business. I am reporting them across the board.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Return Customer

I desperately needed a car and had poor credit. Dan treated me with respect and made it happen. My credit improved, so I returned and got a newer car. He works within your budget and finds the best financing he can. It's such a pleasant and hassle free experience. And if there is an issue that needs to be addressed, he will come through for you. I've never trusted car dealers until I found Auto World. No need to go anywhere else, even with excellent credit! Thanks Dan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

It was a great experience. Rob was very professional and up front. He did a great job working within our budget. He was very knowledgeable, honest and genuine. I would definitely recommend Auto World and Rob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure working with you and your family. We are a family run business that understands that people need to stay within their financial budget and we work tirelessly until that happens. We are so happy that we were able to get you out of your trade-in and into the vehicle of your dreams while staying within your budget. Welcome to the Auto World family and congrats on the new vehicle!!!

Excellent !

I’ve been to many car dealerships and none of them had the customer service that Auto World has. I’ve been denied at EVERY dealership and FINALLY auto world was able to allow me to drive away in my first car! Rob helped me find exactly what I was looking for and he answered every question I had, he even came early to make sure everything was ready to go! He made sure everything was correct and there were no tricks and made my first car purchase amazing ! I will be returning in a couple of years to buy another one! Thank you Rob and Auto World.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Drake, thank you so much for giving us a chance to earn your business. It was a pleasure working with you and making the purchase of your new vehicle as stress-free as possible. We look forward to taking care of you for all your future vehicle purchases and welcome you to the Auto World family. Congrats on the new vehicle!!!

Great dealership

This company is like no other ,the guys are not your typical salesmen. The men treat you like a friend or good neighbor,and they won't try to sell you a car that you do not want nor can afford. I have already sent 2 other people tothem for a vehicle. Great people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your repeat business and referrals Gloria. Our goal is to treat you like family because we are a close family run business that has been around for over a decade. Thank you so much for joining the Auto World family and congrats on the new vehicle!!!

BEYOND HAPPY

I never thought shopping on their lot was going to lead me to find the vehicle I have only DREAMED of owning. The customer service Rob and Dan showed me was incredible! Trustworthy, helpful and very knowledgeable. I could not be happier and will recommend them to anyone and everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love having our customers drive off one of our lots in a car they had only dreamed of owning. It was a pleasure working with you and extremely rewarding knowing that we could get you in the vehicle of your dreams. Welcome to the Auto World family and to knowing that you have to look no further, you know where to find your find your vehicles and where to send you friends and family. Congrats on the new vehicle!!!

I will definitely come back.

These guys are great and so helpful! No hidden fees, plenty of money still in my pocket, and I got exactly what I wanted. They even took care of my insurance and registration. They answered all my questions and even helped with minor details like setting up my Bluetooth. I definitely will be coming back here for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly are a one stop shop and we pride ourselves on having a positive environment for our customers to find the car that they need and have them in and out in a very reasonable time frame. Congrats on the new vehicle and thank you for taking the time to share your story!!!

Robert heubler

Robert Heubler was our car salesman. We love our new vehicle, he put us into a vehicle that was everything we asked for!!! Very happy with our purchase & our salesman!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Referrals and repeat business are essential to our family owned and operated business. We are so delighted that we could yet again find a vehicle that suited your needs. Thank you for your repeat business, it is truly appreciated. Congrats on the new vehicle!!!

Excellent

Rob a good guy to work with when it come down to by a car from him he really respectful and he on top of his game thank a again rob for selling me that 2012 Dodge Durango!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Angelo for your business and congratulations on your new vehicle!!!

Great people to work with! Awesome customer service.

Great guys to work with! Helped me get into a great vehical! Would recommend anyone an everyone to check these guys out! 10 out of 10 starts for them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure working with you Cody. I'm so glad that we were able to get you in a vehicle that was both functional for your growing family and the vehicle you wanted above all. Welcome to the AutoWorld family and congrats on the new vehicle!!!