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(2,476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pines Ford

The salesman Julian was very helpful in obtaining the deal I wanted!! He came through with flying colors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pine Ford Lincoln

Easy to deal with. Good communication. CPO was in great condition.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides, Barbara! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Lincoln mkx

Nicer he service men was great and the dealer waiting room very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear that you had a pleasant experience here at Pines Ford Lincoln! We hope to see you again soon!

Smooth and Easy

From the moment we walked in Angie the hostess greeted us and we met Miguel Tello who guided us through the test drive and all the options we required for our lease. Yvette the finance manager explained all the cost associated with the lease and we left the dealership confident we make the right choice in selecting this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear that you had a pleasant experience here at Pines Ford Lincoln! We hope to see you again soon!

Buying new Explorer 7/27

Excellent experience, and I have purchased quite a few new vehicles over my 75 years. Ernesto was informed, engaged, helpful, and respectful, and performed the sales function very well to get the deal done. The deal making has not changed much since we rode horses, but it needs to be conducted with accuracy, trust, and honesty, and that was the case here. A cash deal, it was fast and efficient, and the car was delivered to me in two days and nicely prepared. My need for several spare keys was met effectively. My wife is pleased with the car, and that is worth a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Safe travels!

Routine service visit

My first routine 5,000 mile service visit. Absolutely great......they have one of the nicest waiting areas I have seen in all my years visiting dealerships. Very pleasant experience and car was cleaned beautifully when I got it back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Amazing

Ober al my experiencia is always Pleasanton and accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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car service

everything was very smooth. the girl who took care of us at the quick lane service desk was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great all around dealership

Everyone was great. Buying time was quick and professional. Hands down the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you were pleased with your visit. Thanks for the positive feedback!

vehicle service

Came for service. They were quick and friendly. The cashier was very help full

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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