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Hyundai of St. Augustine

(5,224 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (904) 892-1341 (904) 892-1341
Used (904) 892-1362 (904) 892-1362
Service (904) 892-1332 (904) 892-1332

Reviews

(5,224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of St. Augustine from DealerRater.

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"great car, great price, really great people"

I purchased my first Elantra from St. Augustine Hyundai 2 years ago, and I loved the performance, fuel savings and style. I was not 100% satisfied with the decision I made, but after 2 years, my salesman, Leon Levit took the challenge and did not stop until I had the car I wanted. Once again, their finance manager, Jack worked with me to not only get the car I wanted, but at a better rate than my first time. This has been an amazing credit re-building experience as well as being able to drive a great vehicle. Aside from my deal, the service department at St. Augustine Hyunai are rock stars! Cheryl and Deb always find a way to make my appointments around my busy schedule and I am in and out. Love you girls! As if it isn't great enough, Calvin gave my car the best detail ever, my car looks showroom beautiful all the time. I can't say thank you to all of you enough! Diane Warren, St. Augustine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am a Customer

I really felt at ease with this dealership. I really liked the fact that I was treated as a customer and not just a dollar to be made.. Chris "Bird" Clark took the time to sit down go over price range, models ect. that I was interested in and we went from there.. It kept me from running all over lot to find what I was looking for.. He was very professional but yet personable.. There was no pressure or hassle, which I greatly appreciated....I decided to purchase , I gave him a call, everything was done and ready when I got there to sign.. So time out door with my car was fast and easy... I would highly recommend this dealership and Chris "Bird Clark as your salesman, he knows his job and does it well.. Thank you Hyundai of St. Augustine and Chris for making my purchase a pleasant one...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

awesome fun car buying experience

I live in Naples Florida but wanted to buy a car from this dealership. I worked with kyle show alter. He was so helpful and informativr. This was a completely no hassle process. I bought the car...was sent all the information and kept in the loop the whole time. I did all the paperwork Monday and by Wednesday morning kyle personally left to deliver my car to me. The whole process was professional and fast. I will be buying my next hyundai from this dealership and from kyle showalter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I bought 2012

I bought 2012 hyundai sonata .... very friendly and explain all the car running and work with you on price issue helped me a lot he does great job

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No Pressure

There was no pressure to complete the transaction. When I decided to go through with the purchase they were truthful and it didn't take long to get out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car shopping experience

I'm 50+, so I had a few cars in my life; my last three vehicles were bought after doing lot of research online. I decided to go with Hyundai Of St. Augustine because of their great reputation among dealerships in the Jacksonville area. I'm glad I chose Hyundai Of St. Augustine. My salesperson Jose Reveron was very helpful in getting me the vehicle I wanted. Many months ago I gave Jose exactly what I was looking for. An AWD Santa Fe Sport 2.0T black or blue with Ultimate Pkg. Jose explained it is hard to find an AWD in FL, I am currently on a contract in PA and here we have snow, so I wanted the grip and safety of an AWD to get me where I need to go. To my surprise Jose found an AWD with all the options I wanted, the color was Mineral Gray, which I prefer to black, easier to keep clean. We also discussed the trade of my current vehicle, I got an honest value for my trade. Jose located my new vehicle in Tampa, somebody had to drive the vehicle to Jax, then Hyundai Of St.Augustine did the preparation and Jose delivered the car to my house in person, and drove away with my trade. That night Jose showed up at 9pm at my house, he took the time to explain all the car features, he paired my Bluetooth phone and gave me a full tank of gas. The next morning I was ready to drive to PA. Now that's great service! Jose went above and beyond what I expected. The following week Jose called me to verify on how I like the new car, and he repeatedly asked if I had any questions regarding the car or Blue Link. I want also to mention that Eddie from Finance was very helpful and took the time to explain how the 36 months lease works, and what options I have, he made the whole finance experience easy and smooth. Thanks, Eddie & Jose and thanks Hyundai Of St. Augustine for a wonderful car shopping experience. I will definitely recommend your dealership to my friends in Jacksonville who are looking for a great car which offer value and built quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lied to

I was working with Jordan night on trading in my 2008 Jeep Cmdr. for a 2015 Ellantra Jordan called me told me the payment would be around 499 but we need to come in to look at the vehicle when I finally got a hold of the finance manager he told me our payment was 580 and Jordan told him that's where we needed our payment he told my husband take it or leave it your choice he was extremely rude and I was lied to I understood I had negative equity and my cheap but for 99 to 580 is a huge difference I was not being told the truth so that I would come in and take the car for 24 hours very disappointed I thought many cars and I thought I could maybe get out from under this negative equity on my older vehicle not pleased

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

warranty scam

wife loves her azera but it will our be last hyundai. joseph showed us two sets of numbers for extended warranty financing. i didn't want it at any price but she wanted it. "only $10 per month". much later i was shown the sales agreement. in addition to the agreed upon price there was nearly $1800 for the warranty. when i questioned how we got $1800 for only $10 per month we were told that we got a better apr because we took the warranty. it wasn't until hours later i realized he had shown us two different apr to make the figures look better. we are trying to cancel the warranty and won't even go back for the free service. WE ARE REFINANCING AT A HIGHER RATE JUST TO BE DONE WITH HYUNDAI!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2015 Sonata Purchased from Hyundai of St. Augustine

This is a wonderful group of people We were treated like Friends. We leased a Great car and had a Great buying experience. Thank you, Jim Wauldron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Right car at the right price

I really appreciate the professionalism and helpfulness of each person I met. From the pleasant voice on the phone (Paul) making arrangements to have me picked up and delivered to the dealership to the driver (Ann), It made the experience fantastic. Paul became a teacher to all the 'buttons' and functions that were possible on a Hyundai auto. He answered my questions and took me through the steps to purchase a new 2014 Elantra GT. I am very proud to have made this purchase! The 'finance' man explained the process before asking for signatures. Thank you, one and all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.