Reviews
Shannon Dillman has been my service advisor since around
Shannon Dillman has been my service advisor since around 2007 and has always taken nothing but the best care of me. I’ve never had any incident where I was not treated top-notch always placing my needs and wants Above all else. Her customer service skills for surpass any I’ve ever dealt with in any business situation. Her customer service skills are unmatched.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your 5-star review. We appreciate you!
I didn't have appointment they got me right in and only
I didn't have appointment they got me right in and only waited less an hour
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your 5-star review. We appreciate you!
Shannon kept me well informed and was very pleasant to
Shannon kept me well informed and was very pleasant to work with. She deserves raise
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your 5-star review. We appreciate you!
Everyone at buttons was very nice and very welcoming!
Everyone at buttons was very nice and very welcoming! Very helpful and made everything an easy process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your 5-star review. We appreciate you!
We were welcomed with great attention and made to feel
We were welcomed with great attention and made to feel comfortable until the end of all the work that was going to be done on the car, the work carried out was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your 5-star review. We appreciate you!
Polite, quick, clean Service is always great.
Polite, quick, clean Service is always great. Never had any issues with the service or people
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your 5-star review. We appreciate you!
Was told a time that it would be completed and it was
Was told a time that it would be completed and it was done an hour early. Very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your 5-star review. We appreciate you!
Great service and communications.
Great service and communications. I just went in for a supplemental/backup battery install. I was prepared to just drop off my jeep and pick it up after work, but they installed it on the fly and had me on my way quickly and easily. The overall cost was well UNDER my expectations. I do all of my service at Button and purchase oil change packages regularly as I find them to be a bargain in relation to buying oil changes individually. Thank you again for a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're so glad to hear that we could get your Jeep taken care of quickly and efficiently. It's great that the cost was even better than expected! We truly appreciate your continued trust in Button for both service and oil changes, and we look forward to providing you with great experiences in the future. Thank you again for your support!
My only problem with the Service Dept.
My only problem with the Service Dept. is that their estimate sheet showed that I needed an air filter- critical. But, I had them change the air filter a few weeks prior to this visit. They explained a computer glitch, then told me that no one had actually LOOKED at my air filter, the computer just showed a critical service need based on mileage. So, be careful with them when they recommend a service. Be sure to have a human tech verify what mis needed before authorizing
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, and we apologize for the confusion regarding your air filter. We understand how frustrating that can be, and we truly appreciate you bringing it to our attention. We will definitely look into this issue to ensure it doesn’t happen again. Your advice is valuable, and we always encourage our customers to double-check with our technicians if they have any concerns. Thank you for your understanding and continued trust in us!
Probably one of the best experiences purchasing a new
Probably one of the best experiences purchasing a new vehicle for us in a long time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We’re thrilled to hear that this was one of the best experiences you’ve had purchasing a vehicle. We truly appreciate your business and hope to continue providing you with exceptional service in the future!