Reviews
Easy to deal with and Shannon kept me informed on the
Easy to deal with and Shannon kept me informed on the issues and progress in fixing my Jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re glad Shannon kept you informed throughout the process and that you found us easy to work with. We appreciate your trust and look forward to assisting you again!
Seamless process and communication was great in and out
Seamless process and communication was great in and out service and. The service manager Mari was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We’re thrilled to hear the process was seamless and that Mari, our service manager, provided excellent support. We appreciate your kind words and look forward to serving you again!
I had an appointment for a oil change - Shannon Got me
I had an appointment for a oil change - Shannon Got me in and out quickly and everything was great. When I work with Shannon I have confidence the job will be done right and efficiently. Shannon was not in the previous week, when I came in with an appointment for an oil change and after standing around for over 45 minutes I asked if I would be next in and was told NO. I asked for my keys and left. Why make an appointment if my time is not respected? Shannon Has never treated me like that.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We sincerely apologize for the wait and the frustration you felt during your visit when Shannon wasn’t available. We understand how valuable your time is, and it’s never our intention to make you feel disrespected. We’re glad to hear that Shannon consistently provides you with efficient and confident service, and we’ll be sure to share your kind words with her. Your feedback is important, and we’ll use it to improve our scheduling and communication. Please feel free to reach out directly if you’d like to discuss this further—we want to make things right. Service Manager, Mari Whaley-mari.whaley@drivechariot.com
Very fast and and very nice, enjoyed the great customer
Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!
Jada was great and very personable!
Jada was great and very personable! She helped resolve all my problems with getting XM radio set up after having to have a new radio installed. Service was also prompt.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear Jada was personable and helped get your XM radio set up smoothly. Prompt service and problem-solving are what we strive for! If you need anything else, just let us know.
Excellent very quick.
Excellent very quick.. Very informative and very good Quality. Service kept us informed and did all we asked. Very Pleasant!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re delighted to hear that our team provided quick, informative, and high-quality service while keeping you informed every step of the way. It’s great to know you had a pleasant experience with us!
Linda Knew What todo and What was needed!
Linda Knew What todo and What was needed!Good job, nice work,thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re happy to hear that Linda knew exactly what to do and took great care of you. We’ll be sure to pass along your thanks to her!
Mr.Stryker was very help and this place of business was
Mr.Stryker was very help and this place of business was very clean and had a drink station that I thought was very nice and clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re glad Mr. Stryker was helpful and that you enjoyed our clean facility and drink station. We strive to make every visit comfortable and welcoming!
Shannon, as always, went above and beyond helping me
Shannon, as always, went above and beyond helping me get my issues resolved. Her professionalism is not only appreciated, she is a credit to your organization.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words about Shannon! We’re always striving to provide the best service possible. If there’s anything we can do to earn a 5-star review from you next time, please don’t hesitate to let us know!
I came in to see it I could get my oil changed and had no
I came in to see it I could get my oil changed and had no time. Got me right in and out in less than an hour.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad we could get you in and out quickly so you could keep on with your busy day. We appreciate your trust and look forward to helping you again!