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Button CDJR

(865 reviews)
Visit Button CDJR
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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Great service.

Great service. Great experience every time. Garrett is fantastic. Chris Ingle is a great technician.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing feedback! We're thrilled to hear you’ve had a great experience every time. Garrett and Chris will be so happy to know their hard work made a difference. We look forward to serving you again!

Great service, always friendly and helpful on answering

Great service, always friendly and helpful on answering questions concerning my vehicle, explains what they are going to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're so glad to hear you’ve had great service and found our team friendly and helpful. We always aim to keep you informed and provide the best care for your vehicle!

Despite an appointment and clearly articulating needing

Despite an appointment and clearly articulating needing my vehicle in a timely fashion, they neglected to respect that or communicate clearly the time line for my vehicle repair.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, and we sincerely apologize for not meeting your expectations regarding the timeliness of your vehicle repair. We understand how important it is to have clear communication and to have your vehicle ready when promised. It’s disappointing to hear that we didn’t respect your timeline, and we’ll work to improve our communication and ensure more accurate estimates in the future. We appreciate your patience and hope to have the opportunity to serve you better next time.

Great sales person very helpful.

Great sales person very helpful. Would definitely come back and buy another vehicle. Great experience working with the whole team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

I have done business with Button for so many years that i

I have done business with Button for so many years that i can't recall but the time goes back to when Button was still downtown on Sycamore street. Ryan Olsen is without question one of your best salesmen if not the best. He is unique in that my dealings with him does not end when i leave the business because of his dedication to his customers extend to his evening hours from home as well as phone calls to just check to see if i have any issues or concerns with my vehicle. Ryan in my estimation has a great understanding what good customer service means and i very much appreciate it. My relationship with him has been more of a friend to friend type as opposed to salesman and customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Came to Button because they had the Jeep Grand Cherokee

Came to Button because they had the Jeep Grand Cherokee Overland I wanted, although they were about 40 miles away. On the whole went as expected; test drove the vehicle, agreed on a price, and it was dropped off later in the day. Minor hiccup with the price that was resolved quickly. Happy with the vehicle so far.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your feedback. If there is anything we can do to earn a 5 star, please let us know!

Hatch broke and he got me in quickly and was able to not

Hatch broke and he got me in quickly and was able to not delay my vacation plans

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Fast friendly service.

Fast friendly service. Kolton went above and beyond. I had a bad experience years ago in service and have not been back till now

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Great job, please air up my tires next time, thank you

Great job, please air up my tires next time, thank you for all you do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

Buttons goes above to meet people's needs and values

Buttons goes above to meet people's needs and values their time. Fair trade in prices and great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!