J&M Affordable Auto Inc.

I am located in Western Massachusetts and I was in the market for a very specific vehicle for a fledgling home business, a Ford Crown Victoria Police Interceptor (CVPI used police car). After an extensive search I ran across J&M Affordable Auto who happen to have a 2009 CVPI for sale. I made an inquiry via the Internet and was contacted the next day by the General Manager Patrick. I spoke to Patrick that first time for about 30 minutes. During that conversation Patrick was very informative, patient, and cordial. Patrick answered all the questions I had about the vehicle and the no haggle price that was being asked. Based on my extensive research of the Ford CVPI I was comfortable that the asking price was well within the retail value for the vehicle. I told Patrick I was very interested and would look into financing. Patrick never became pushy, high pressure, or requested a down payment to hold the vehicle. I contacted Patrick several days later and told him I wanted to purchase the vehicle. Patrick explained everything I would need to complete the transaction and emailed me all necessary paperwork. During this time I requested Patrick send me a video of the interior of the car and of the engine running, as i was going to buy the vehicle on patricks word, sight unseen, and with no test drive! After some technical difficulty Patrick went above and beyond to complete my request. My bank also required a copy of the tittle which Patrick was quick to provide. After receiving financing the payment was overnighted via USPS. After a somewhat tense day of waiting for USPS to come through, Patrick notified me as soon as the check arrived. All paperwork was completed by Patrick who made it extremely easy and convenient. Once completed the vehicle needed to be transported to me 1250 miles north to Massachusetts. All arrangements were made via the dealership and a very helpful employee named Connie. I cannot emphasize enough how appreciative I am for the assistance in shipping. Connie found a reputable carrier who required no money upfront, was extremely reasonable in price, very fast, and a pleasure to deal with. Anyone who has even looked into shipping a vehicle will know what an amazing nightmare this can become. When the car arrived it was in the exact condition as described by Patrick. The vehicle is amazingly clean! The interior and engine compartment are spotless, this is incredible considering this use to be a Florida county sheriff vehicle with 106600 miles on it! The engine runs and sounds great, seems to shift correctly, came with almost brand new tires, a fresh oil change, all fluids at correct fill marks, and again a full and complete detailing. The defects found on the vehicle are all what you would expect to find on a used police vehicle with 106000 miles on the odometer. Some paint scratches, scuffs and chips. A couple seaping transmission leaks that do not appear to affect driveability or fluid level. All in all the vehicle seems to be very sound and in good condition. My experience with Patrick and the dealership have been great. I bought a vehicle for a great price in far better shape than vehicles in my area for the same price or more. Patrick and Connie were a joy to deal with and very helpful throughout the entire transaction. Being 1250 miles away Patrick could have easily taken advantage of the situation and missled me on the condition of the vehicle. I highly recommend J&M Affordable Auto to anyone looking to purchase a used vehicle from a friendly and honest dealership. Thank you Patrick and Connie.

I am located in Western Massachusetts and I was in the market for a very specific vehicle for a fledgling home business, a Ford Crown Victoria Police Interceptor (CVPI used police car). After an extensive search I ran across J&M Affordable Auto who happen to have a 2009 CVPI for sale. I made an inquiry via the Internet and was contacted the next day by the General Manager Patrick. I spoke to Patrick that first time for about 30 minutes. During that conversation Patrick was very informative, patient, and cordial. Patrick answered all the questions I had about the vehicle and the no haggle price that was being asked. Based on my extensive research of the Ford CVPI I was comfortable that the asking price was well within the retail value for the vehicle. I told Patrick I was very interested and would look into financing. Patrick never became pushy, high pressure, or requested a down payment to hold the vehicle. I contacted Patrick several days later and told him I wanted to purchase the vehicle. Patrick explained everything I would need to complete the transaction and emailed me all necessary paperwork. During this time I requested Patrick send me a video of the interior of the car and of the engine running, as i was going to buy the vehicle on patricks word, sight unseen, and with no test drive! After some technical difficulty Patrick went above and beyond to complete my request. My bank also required a copy of the tittle which Patrick was quick to provide. After receiving financing the payment was overnighted via USPS. After a somewhat tense day of waiting for USPS to come through, Patrick notified me as soon as the check arrived. All paperwork was completed by Patrick who made it extremely easy and convenient. Once completed the vehicle needed to be transported to me 1250 miles north to Massachusetts. All arrangements were made via the dealership and a very helpful employee named Connie. I cannot emphasize enough how appreciative I am for the assistance in shipping. Connie found a reputable carrier who required no money upfront, was extremely reasonable in price, very fast, and a pleasure to deal with. Anyone who has even looked into shipping a vehicle will know what an amazing nightmare this can become. When the car arrived it was in the exact condition as described by Patrick. The vehicle is amazingly clean! The interior and engine compartment are spotless, this is incredible considering this use to be a Florida county sheriff vehicle with 106600 miles on it! The engine runs and sounds great, seems to shift correctly, came with almost brand new tires, a fresh oil change, all fluids at correct fill marks, and again a full and complete detailing. The defects found on the vehicle are all what you would expect to find on a used police vehicle with 106000 miles on the odometer. Some paint scratches, scuffs and chips. A couple seaping transmission leaks that do not appear to affect driveability or fluid level. All in all the vehicle seems to be very sound and in good condition. My experience with Patrick and the dealership have been great. I bought a vehicle for a great price in far better shape than vehicles in my area for the same price or more. Patrick and Connie were a joy to deal with and very helpful throughout the entire transaction. Being 1250 miles away Patrick could have easily taken advantage of the situation and missled me on the condition of the vehicle. I highly recommend J&M Affordable Auto to anyone looking to purchase a used vehicle from a friendly and honest dealership. Thank you Patrick and Connie.

Motor blew 2 days after we bought it then afterward, they replace motor with salvage motor 3 mths it blew and ignored us dishonest dealer

Was in the market for a newer truck went on sat down with the owner told him exactly what I wanted and needed. He Found me a better truck then what I was looking for and was 5k less then what I was wanting to spend. Highly recommend thanks

I bought a van from this shoddy outfit and I wish I had never stepped foot on the J and M Lemon Lot. Mike sold it to me and said he'd stand behind it as a fellow veteran if anything went wrong. I called him several weeks later and reported that he had sold me a van with a bad automatic transmission. He refused to honor his word and stopped returning my phone calls and e-mails. He owes me $1750 that I paid to have the transmission rebuilt. I have a judgement lien against him and will move to garner his wages soon. I recommend you do NOT conduct business with this establishment.

I purchased a car here last week. The 2nd day I had the car the engine light came on when I got on the toll road. I took it to my mechanic and he said the engine had been overfilled with oil and the pressure blew out the seals causing a massive oil leak. He recommends a new engine because this engine is completely ruined now. I called Mike several times and he won't even return my calls to even talk to me about it. Not even man enough to return my call, hiding behind his wife/office manager. Save yourself a lot of trouble. These are auction cars and they don't even inspect them properly before trying to resell them to the public. You'd be better off playing the lottery than shopping here.

I've been to 11 Dealerships since my vehicle was wrecked a couple of weeks ago and I wanted something very specific for under $10,000 and nobody could help me. I came to J&M Affordable on the advise of a friend and met with the owner who sat with us for over an hour and found exactly what we were looking for. I couldn't be happier. Highly recommend

I drove two hours to J&M Affordable Auto to look at a Mustang that was priced a bit better than the Mustangs available in my area. I called first and spoke to Connie and she told me it was available and gave me directions. When I arrived I was pleasantly surprised on how clean the car was; I had been to several used car lots and NONE of the cars were quite as clean as their cars. I immediately fell in love with the car and finished the deal with them and drove home. My daughter will be needing a car in the next 6 months and I will bring her right up to them as it was worth the trip. Happy Customer

Bought an Impala SS that was in great shape with Low miles. Dealership was affordable and staff was friendly.

I spoke with Connie earlier in the week and she was very kind. After spending some time here today I know that the dealership is ran by family of very helpful and kind people. I would definitely recommend this dealership to anyone looking to buy a used car.